Customer Ratings & Reviews

good feature and peace of mind with service added to the product.

geek squad warranties are a must to have on every product for great protection

Havent used it yet but sure will in the future when i need it.

Decent price for protecting my product, extra layer of piece of mind

Its great............................................................

Let's see if I'll need to use it. Good thing to have just in case something happens.

Will see with time if protection is good. Family is encouraged to buy with product.

havent used them yet i just bought it as a just in case

I do not have a Car. They insisted I needed to bring this item in to the store for Warrantee Return. If Best Buy is going to make use of an extended Warrantee that difficult on me, I will just purchase from Amazon next time. The Best Buy store is not remotely close to my home.

Geek squad is great. Never had a problem using them

I do not recommend it, very poor quality, spend a lot of money for something that does not work properly. It doesn't detect people and it doesn't record constantly, which is a disappointment.

Geek Squad services support the excellent way when you need

I have never had any issues with Geek Squad. Totally recommended.

I had an issue with the Ring Door Bell 4. I called Ring and they said it would be best to just exchange the device for a new one. So I contacted Geek Squad protection via the chat feature to learn what steps I should take to make the exchange. The representative was from a foreign country (which Best Buy should hire US workers). More importantly, the representative would not read what I had written. Completely ignored it. Then ask me repetitive questions what were already addressed. Then after saying Ring explained I should exchange for a new device at Best Buy, the representative told me to talk to Ring to get help. It was just an uncomfortable back and forth, and a waste of time. Really disappointed in Best Buy

Great to have but have not used it yet. Will let everyone know upon that time.

Having Greek squad offers assurance that if something doesn’t work you have a back up

Always a good thing purchase protection it works all the time

I've used geek squad in the past. They have always been very helpful and consistant.

Got this replacement plan as one never knows what can happen.

So far so good. . .