Make sure to protect your new smart home product. A Geek Squad® Product Replacement Plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly.
If your smart home product fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.
It's easy to get help when your product isn't working properly. To get help, just bring your product into a Best Buy store. We'll check out what's wrong and get you a replacement (if the product is available) or reimburse you.
Your smart home product is well protected from many issues.
Your product is covered for failures from normal wear and tear, damage from a power surge, issues with bluetooth connectivity due to mechanical failure, and more. Accidental damage is not covered.
You can transfer your plan.
When you sell or give someone your covered product, Geek Squad Product Replacement is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
If you have questions, we're always here to help.
Call us at 1-800-433-5778 with any questions about your plan.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
A:AnswerIf you purchase at the store and you have a reward membership and given your phone number with your info. It should in your bestbuy account online, but if you haven't registered, jt should be on the receipt and just show it to them. I recommend taking a picture of the receipt and sent it thru your email, put it somewhere you can remember.
A:AnswerHi Joanna. Thanks for your question! Geek Squad Protection is only going to be for the product it's purchased with. It's tied to that product's specific serial number. I hope this helps. Please let us know if you have any further questions.
A:AnswerHey there! Thanks so much for reaching out about this. You actually don't need to register the protection plan! From the moment of purchase, it's all ready to go. So you can have peace of mind that if something happens, we can pull up the plan through your account. You, yourself, can also see it online through your Best Buy profile. I hope this helps. If you have further questions, please reach out!
A:AnswerHi Lisa. Thanks for the questions! It sounds like you're referencing a smart door lock. You don't have to have a monthly service plan. Generally that plan will allow you to have increased security features around recording and storing what the camera sees, for example. You shouldn't have to have two different pin pads for it. Depending on the smart lock you chose, you should be able to unlock this with your phone or potentially Siri, Alexa, Google, etc. I hope this helps out! If you still have questions, please reach out and let us know!
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Rated 5 out of 5 stars
Four year product replacement
Why take a risk, you can't beat a four year warranty on something as expensive as a TV. After purchasing a TV from a lesser reputable place and having it break down after six months and then refusing to replace it I went with the professionals and got the extended warranty just to make sure I never found myself purchasing another OLED TV
I love a 4 year geek squad warranty, great price and returning item is a breeze if it is no longer working as intended. most items don't need to be returned, but it gives me peace of mind for larger purchases