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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5039 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 5,039 reviews
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called about issue with ice maker and techs looked at product right away. I appreciate there expediting the exchange. Makes buying extended warranty worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My My protection for my computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had this, it came in handy for my laptops and stuff like that when I had to get it cleaned out in a virus spit on it. Yes, I would recommend it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EASY RETURNS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHENEVER I NEED TO DO A RETURN, IT IS COMPLETELY HASSLE FREE. I SUPPLY MY PHONE NUMBER AND THE REST IS HISTORY. CUSTOMER SERVICE IS AWESOME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan on everything that I buy. Some people think that it is expensive but if one of my devices is defective or breaks it is covered. There is no hassle when you go back to the store with a defective product and it is exchanged immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my 3rd floodlight and I always get the extended warranty on everything I buy. One of the lights went out and the process to get a new one was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, love to product, hope all works out well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero 3 pkg extend warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with my eero 3 pkg just wanting to make sure if anything happened I had back up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love that!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for 2years and it’s great! Never have a ploblem. Works great. And let the shred food like chicken or anything so nice and the same size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always coming through. They have service me for years and never a disappointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you peace of mind because of the added protection. You know that if anything goes wrong with your electronics, these guys have got you covered. More often than not, it will save you money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have nothing but confidence in the geek squad. Their ability is beyond extraordinary. I’ve had them work on several of my computers, and I’ve always had great results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    can't be warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves my butt when in trouble, never pass up on protecting your product for a little cost over a few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support is a bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad support is a great addition to items purchased. They are skillfully repaired or replaced. We have used them often especially for items purchased for the younger family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John, Bolingbrook & Bill GS saves the day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a product like a Swann Camera Surveillance system you need protection. I am impressed with Geek Squad. A dude name Bill knew his stuff and John, the store manager, from Bolingbrook really knows how to get things done. Thanks those 2 I will probably end up getting a TV, Surround plus installation sometime......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment for my stuff right here. I got this for my light strip and other things around the house and it has paid itself off and more. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great in helping me find the right gifts for my pre-teen daughter,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was ordered for a friend in Washington state. The Geek Squad staff have been so very helpful in resolving issues regarding my friend's all in one printer, laptop, security cameras and most recently doorbell camera and Alexa echo monitor.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Youncant predict a mistake

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always better to.be safe than sorry ... accidents are the one thing younjust cant factor in ... being prepared for the unexpected gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blink indoor camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. They are super easy to set up and have a good video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having the peace of mind that if something were to happen to my property I can take it back and exchange it with no hassle

    I would recommend this to a friend