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Customer reviews

Rating 4.7 out of 5 stars with 1033 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,033 reviews
  • Rated 5 out of 5 stars

    Protect your purchases

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using geek squad it can be a little pricey but it does come in handy after a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat digital camera for cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and most affordable digital camera. The quality is amazing !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geeksquad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera got sand stuck in it and broke. Geeksquad completely reimbursed me because they couldn’t fix it. Definitely recommend for people planning on traveling with their camera a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super Happy About My Camera Equipment!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my camera for about four months now! All I can say is how amazing it is, and how it has elevated my contact to another level! It’s crazy how one piece of equipment can literally take you to another level! To Best Buy I want to say thank you for providing me with this amazing Sony camera.AMAZING!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the BestBuy warranty worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the reason to buy from best buy... get their warranty worth every penny

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Lens for point & shoot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for quick photo on the go vacations as well as tripod or hand held to get more control over lighting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this to a camera l gave as a gift. I hope to never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with their servant mindset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been very knowledgeable, friendly and on point on all my inquiries. They provided the information I needed with sound veracity and velocity. Great customer service from their personnel. For Mac users it good that you dont have to ship your laptops overseas to the US, from Puerto Rico. They can work everything in store(Mac Users).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance on camerA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for tech and teens using tech and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony RX10IV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ugh. I hate that traditional cameras are becoming more obsolete. I have a nice Nikon with lots of lenses but wanted something kore travel friendly. I wanted something versatile for travel!!!! Something to handle traditional portraits, landscapes, wildlife, kids Friday night ball games. After extensive research i came across this Sony bridge camera. This camera will be perfect for all of this!!! Lightweight. Lots of features including the 600 mm zoom!!! This was what drew me in. No lenses to lug around and fumble with to change. I know most people are just as happy with their cellphone camera. But even a 14 promax can not zoom in without loosing alot of photo crispness. Sorry. Cellphones are just not there yet and not worth sacrificing quality of my photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love Love!!! I had got this product to start off my interest in creating a YouTube channel. Upon turning on the camera I was in love due to how well the camera automatically adjusted to my surroundings. I was walking from an indoor environment to an outdoor environment and was expecting the camera to essential "white-out" my background due to exposure. However, the camera adjusted instantly and kept me in focus. Next, I tried filming in the dark was able to see myself and my surroundings without the need of an additional light. It did all of this with its high quality photos too. Lastly, it has an amazing display focus feature so that if I am showcasing a product while recording and hold it in-front of the camera it focuses on the product and back to me as soon as I put it down. Disclaimer: Best Buy College Crew members receive products to write honest, unbiased reviews. Reviewers have been provided products free of charge and may have received nominal compensation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ready to help with what you need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say, I started to look into buying this camera because everyone was posting about it. I gave in and saw it was available, so I jumped at the opportunity, and it did not disappoint. It has a ton of features and cool settings to use and make your pictures and videos pop. I also chose to buy the 4-year Geek Squad protection. When I talk to them, they are super friendly and quick to answer my questions. So far, I haven't had any major issues with the camera, just questions and they are always ready and able to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is it worth getting insurance?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the insurance on my g7x because i’ve had great experience with it in the past. Around 2 years ago, I had a radio where the bluetooth stopped working, they found out what the problem was and fixed it immediately. Also, years years back we bought a pair of beats headphones, and they couldn’t fix them and actually upgraded them without paying the difference. I actually prefer to buy from best guy because of geek squad. it’s better then having a run around with websites and shipping from other places, i can simply make a appointment and physically go to the store.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad #1

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Number one repair team I’ve work with. Always get protection guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended for everyone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product plan to buy if your like me and use your camera in environments that could cause some wear or damage. Anyway you look at it it’s a small price to pay over 4 years to know that your camera is covered no matter what. Good way to have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a camera that was having issues when I got it. Shortly after purchase I took it in for service because the lens extended in and out and powered off and on . The malfunction ended up making it not usable. It was determined that I would receive a replacement. I am grateful and appreciate the service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty Around for Digital Equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 year warranty is a no brainer when purchasing a $1700 digital camera. The warranty through Geek Squad is terriffic and we have used it every year with our prior A7 Sony digital camera's. With this warranty you get a free cleaning and update to software each year. They calibrate it and send it back with it like new. We have had digital Sony Cameras purchased from BB since 2005 and have had two camera's replaced on the warranty and had every camera serviced each year under the warranty. It again is a no brainer if you intend to be serious about picture taking, and caring for your digital cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv quickly And also connected it with all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for hastle free repairs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Protection is a great investment for peace of mind. It covers drops, spills, and accidents, with a simple claims process and helpful support. It’s already saved me from costly repairs—well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THEY KNOW HOW TO DO THEIR JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well the Geek saqud even though i have never them , since i fix everything on my side lol

    I would recommend this to a friend
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