Customer Ratings & Reviews

I always buy my warranty with Best Buy, The Geek Squad has come out a few times and fixed issues that I've had.

I put a warranty on everything with regards to electronics for my daughter.

get the protection plan its the best thing to do because when you least expect it something will go wrong and cost you more1

When the associate told me that I'd be receiving two years of support for under $15, I jumped at the opportunity.

You have to get protection on your items. There's just know question about it.

I am writing to express my dissatisfaction with the recent service I received for my camera at your store. On May 20, I brought in my camera due to issues connecting to the SnapBridge app. The representative informed me that it needed to be sent off for repair, which would take approximately two weeks. Unfortunately, during this period, there was no communication to update me on the status of my camera. More than three weeks later, I finally received notification that my camera was ready for pickup. However, upon visiting the store, I was informed that there was uncertainty about whether my camera had indeed been repaired. The representative mentioned that the firmware was updated and the camera was cleaned, but I was left wondering if the main issue—the SnapBridge connectivity problem—had been resolved. To my surprise, no attempt had been made to connect the camera to the app during the repair process. Instead, I was hurriedly encouraged to try it myself before the store closed. Unfortunately, my attempts to connect to SnapBridge were unsuccessful. Furthermore, I was given two options: either take the camera to a different professional camera service or send it back for reevaluation, which would add an additional three-plus weeks to the process. As a paying customer, I find it perplexing that an alternative repair option outside of Best Buy was even suggested. I am disappointed that my camera was sent off for repair without addressing the actual issue I reported. I have missed capturing important milestones due to this prolonged inconvenience. Now, I am left waiting to see if my camera can indeed be repaired or if I will need to consider purchasing a new one, especially since my current model has been discontinued.

It’s great I really loved it and it made everything easier

You can never go wrong with protection, its an important tool ans it was a grrat deal on blackfriday, so why not :)

Unless you have boat loads of money there is zero reason not to buy the extended warranty on all of these products.

This Greek squad protection is awesome they don’t ask questions

always a great choice to become protected when buying any electronics.

This plan pays for itself. For a few dollars more, this is a must. It will save you a lot of headaches.

Good to have back up! If I drop it or it gets damaged somehow -

So my dog destroyed the lens on my camera and they gave me an entire new one

Great service. They always help with what I need!!

Their protection services are great. Only use it once for a headset.

Always get the warranty. When you think something might not happen, it does.

Must secure your products. Better to have, and not need.

This was for a camera that we bought for my daughter and didn't need to use it. Most electronics work for one year, but we didn't know how well she would treat it and liked the idea of extra "drop or hard use" protection.

I would recommend this to everyone who purchases this product. It is good to have in case of an accident.