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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1052 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,052 reviews
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it but insurance is always good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional Peope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Best Buy has THE best people, services and products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thing to have. Can't never go wrong on adding additional protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad protection plan. You can never go wrong with that. It will save you money in case item get damaged or broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my electronics. They really provide hands on service to help people not as computer literate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny spent...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny spent. I accidentally dropped and stepped on my camera and they returned the money I spent because they couldn't repair it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase. The wife is clumsy with electronics.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Always get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a good thing to have to bring piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this because it gives you 2 years to get any electronic fixed and it’s covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental protection has yet to fail me and always works out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat geek squad warranty coverage. They either fixed or replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for teens and electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera stopped working after first time of use. Took camera back to Best Buy and had no hasstles with exchanging for Newer better model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase an item and don’t get this warranty it’s a mistake it’s a must can’t go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. I’m not scared that I’ll drop my camera and lose my 1k investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the extra insurance for my Canon digital camera just in case it was stolen or had a problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it at all. Which means my Sony zv-1 is working just great. Good for security though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is worth it for cameras over $750 dollars as it includes coverage for drops and spills and essentially any other type of damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad as always provided excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad answers questions thoroughly and efficiently and has never had issues with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad makes using your product easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to a warranty it is best to have geek squad on your side. You know that if something happens they will be there for you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Extra coverage for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, having this extra coverage is a great peace of mind even though it hasn't been used.

    I would recommend this to a friend