Customer Ratings & Reviews

Geek Squad has always been there to help me whenever I called them They have been very thorough and explained the problem Definitely recommend

Went middle of the road on this rating because I haven’t used geek squad and I’m sure by the time I have a problem my year will be up anyways.

I have used the Geeek Squad additional coverage a few times. It has been easy and if the item could not be repaired it was replaced. I have experienced no problems.

Worth it for peace of mind on your more expensive items. I submitted a claim for a device nearly reaching its protection end date and Geek Squad took care of me quickly and to my complete satisfaction.

The protection plans are always the best thing to get. Has saved me more times then i want to admit.

With the warranty I was able to get my products serviced without hassle

I ALWAYS get the Geek Squad protection. With my last computer, I actually needed my hard drive replaced so it paid for itself. I just wish the Technical Support protection wasn't so cost prohibitive, or I would get that as well.

Awesome!!! This is the greatest thing done sliced bread

Great service and help! I can’t believe after all this time it worked!

Haven't had to use but great to know that we are covered if anything does happen. Bought this for my son's laptop and I have the peace of mind knowing it's protected. Have always had good experiences with Geek Squad in the past.

Very helpful with helping me set up my new laptop and walked me through all of the features

Did. Of get a chance to use Greek squad yet for the camera, but I have used them with other products and it’s soooo easy. They have fixed so many of my items and if it can’t be fixed you get a new item.. NOT REFURBISHED but new.

I am a small business owner so I always protect my computers with Geek squad. It allows me to not worry for 2 years about accidents or tech problems. Makes budgeting a lot easier and the repairs/replacements are no hassle.

The agents fixed my computer within no time! Highly recommended geek squad! The are the best in the business!

we always buy from best buy when comes to electronics because its the best way to keep them in good shape

Works great for work. Quick reboot. Battery life is good charges quickly.

Warranty works great, but disappointed when the cracked laptop screen could not be replaced and we received a store credit, which would have been fine, except to replace the laptop with the same spec was now $400 more for the laptop and more expensive to repurchase the coverage.

Very helpful and respectful ! Helped me and suggested warranty on the item !

Geek Squad rocks! Had issues navigating our new Samsung smart tv. Their techs talked us through operating the remote in terms we could understand!

Always happy customer when having to use this back up.