
You're excited to buy a new computer — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.
Q: What happens to the Geek Squad Protection if I sell my laptop?
A: You can transfer your Geek Squad Protection to the new owner with no additional charges. Call 1-800-433-5778 to transfer.
Q: Does Geek Squad Protection cover accidental damage?
A: Yes, Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.
Q: What if my screen develops a shadow image?
A: If your screen has at least three pixels that are always the same color or a ghost image that won't go away, they will repair it to look like new.
Q: What is covered under normal wear and tear?
A: Normal wear and tear coverage includes problems with internal parts, speakers, manufacturing defects, and issues caused by dust, internal heat, or humidity.
Q: Can I transfer my Geek Squad Protection to someone else?
A: Yes, you can transfer your Geek Squad Protection when you sell or give the covered product to someone else, with no additional charges or restrictions.
Q: Will I have to pay for parts and labor for covered repairs?
A: No, Geek Squad covers 100% of the costs of parts and labor for covered repairs, with no hidden fees.
Q: What if my computer won't turn on due to a power surge?
A: This protection plan covers damages from power surges and fluctuations, including those caused by lightning strikes.
Q: What happens if my hard drive fails?
A: If your hard drive fails through normal use, this protection plan will cover the cost of repair. However, it does not include data recovery.