Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11967 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 11,967 reviews
  • Rated 4 out of 5 stars

    Better safe than sorry!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned the hard way when a one year laptop got black screen of death so on this purchase I took out the plan. Hope to not need it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality of computer and all capabilities! I would recommend this anyone buying a computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes Sense

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only makes sense to cover our student’s new laptop with a warranty. We don’t anticipate any issues but can rest easy knowing if anything happens, we’ll be able to get it addressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Accidental Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Accidental Geek Squad Protection because if anything happens to my product it will be insured and Best Buy will honor it and replace the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loving it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife. and she loves it. today it tried to upgrade but since then it does not power on.. lucklily I got geeksquad.. must have to go there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have with Major Purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Services and protection with worth getting as things happen and having that added protect and service is worth having it will save you money in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to have for accidents! I feel so much better knowing I have geek squad to help in any emergencies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure I needed this but I purchased the protection since we have a lot of different devices. Turns out we've used it several times already so I think it was a good decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have thw knowledge that if something happens.that my laptop is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer's accident prevention

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection was just what I needed to protect my computer would buy it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am waiting on my computer fix

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to you're store and got a one year protection plan at the geek squad But the Reason why I did that I was having problems with my computer And needed a power cord So they told me it was going to be mail to me on September 2 and I haven't got it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service that Best Buy provides is the thorough service of geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little added security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet, but I’m glad to know it’s there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expanded protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Accidental Protection even protects against dropping and fluid spills, which are my two greatest risks. It is well worth the extra protection at a minimal extra expense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection plan for my son as I upgraded his computer and he had ruined 2 previous laptops given he is young; glad I have this just in case it is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv flawlessly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it for a second time. If you want it done right the first time call them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance on items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great service for the items always buy insurance on my items at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comprehensive protection plan is well worth the peace of mind it provides. While I honestly hope to never use it, I am certainly glad it is available and provides such excellent coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad4me2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech agent put all of my apps on my laptop. Whenever I run into a problem, I bring my laptop to the Geek Squad and they resolve the problem within minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Answer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have all questions answer great timing and attention and buying for all my items

    I would recommend this to a friend