Customer Ratings & Reviews

Although these are great to have with kids in the home. I have not needed to use this one yet but have definitely benefitted from on previous purchases.

The Geek Squad Protection is worth the money spend on computers. I have problems with my computer they can always fix it especially removal of virus and malware.

We've used Geek Squad for several years, both to transfer data from old computers to new ones, and to fix problems with computers we're currently using. And each time they've been courteous, quick, and reliable in what they do.

Hopefully you never need to use it. But it's good to have. The downer is that you'll have to go without the device while it is being serviced. Most of the time the repairs are adequate. Getting an appointment for a GS visit at the store is a pain.

Yes, of course that I love this newly introduced "3-Year accidental Geek Squad Protection" plan very much, because we all can make a mistake or have a bad luck day at sometimes in the future; so this 3-Year plan sounds just perfect.

Great for piece of mind! Price was right, too. Previous experience with Geek Squad has been positive.

This will always be worth your buck in any product you want to keep safe.

The BestBuy protection plan isn't what it used to be. I had a computer a long time ago that my kids broke beyond repair and I went to the store and they fulfilled the plan on the spot. This time, my computer was obviously broken beyond repair but I was told it had to be sent to the service center regardless and at my cost of $85. I don't know when this changed but that's ridiculous. It would be 3 weeks before I heard anything back. I had to buy another computer on the spot because I couldn't be without one for that long. In the end they junked the computer, but the experience was not at all pleasant.

I usually get the geek protection because I have had electronics go bad and when I didn't buy, it has been a huge problem. This is piece of mind especially as a student.

[Employee of bestbuy] GSP is great, especially the ADH plans. All accidents are covered.

Great help very fast on finding a solution and very respectful and friendly

These warranty really does come in handy if anything were to ever happen to your laptop, havent used it on my new laptop but I have used it before on a different product and they gave me a replacement.

These warranty really does come in handy if anything were to ever happen to your laptop, havent used it on my new laptop but I have used it before on a different product and they gave me a replacement.

There is not a significant purchase that I will turn down an extended protection from Best Buy. They stand behind my purchases and provide "peace of mind" dealing with an accidental situation.

Any time we have a problem with our computer Geek Squad is there to hep. We take our computer in to Best Buy or in some cases they can help us here at home without taking it in. Thank you Geek Squad!

It is good in case you need help. I didn't need the support so far but I am relaxed. Just in case.

In years past I have always turned down additional protection options, but knowing that newer devices just don't last as long anymore is my reasoning for purchasing it. Plus they also cover damage to the device which is really a nice bonus.

Provide insurance for one year, for any damage that may occur.

Agent was sure to sell us on the advantage of havinf the extra protect warranty.

Great laptop, easy to set up, actually quite surprised at how quite it was. Nice little extras, like the fingerprint id. Would recommend this laptop, great price for mid range laptop!