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Customer reviews

Rating 4.6 out of 5 stars with 11968 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 11,968 reviews
  • Rated 5 out of 5 stars

    Always get warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to purchase a warranty with my items comes in handy if you like your products send you more money and we purchasing it over again you are paying someone else to fix it without the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it but feel comfortable knowing I have it just in case the laptop breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchased ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptops ever . I never had. Its worked like the apple tablet . Touchscreen. Easy to manage and best for school and work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had appt to have webroot down loaded on new laptop.i had to wait 25 min. Which took up my hour so tech put webroot on but next appt came & i was dismissed and he never even put my emails on. Not happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent looked the damage and knew what was wrong with the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for basic use not great for games…… Seems solid..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased this warranty. I have peace of mind should and animal or a child accidentally does something to it, I know it’s covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOP Quality Srvice with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is TOPS in securing peace of mind with professionslism expertise and reliability.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I would never buy an electronic device without the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects in case of accidents and damage, great if you use product on the go often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have an never need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use the protection pricing plans offered. I truly have never had to use it but once. I have however needed it and forgot to purchase it and that sucked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That's how it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used the 1 year guarantee because my mom loves the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never Know When Something Can Happen So Its Good To Get Some Kind Of Warranty And They offer So Many Different Plans That Fit Your Purchase Needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never Know When Something Can Happen So Its Good To Get Some Kind Of Warranty And They offer So Many Different Plans That Fit Your Purchase Needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never Know When Something Can Happen So Its Good To Get Some Kind Of Warranty And They offer So Many Different Plans That Fit Your Purchase Needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get your products protected. Geek squad has the best service. Always available and great customer. When i call to get help with my tv. Their right on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iv use the squad a few times they always resolved my issue on laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for highly techie product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get something that's as expensive as the surface with the possibility that you could drop it, something inside could go wrong or the battery could fail you want a warranty for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes to warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty ! Best Buy makes it so much easier and A life saverrrrrrrrr

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad other than dealing with GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this is gray to have and it save my wife’s pc. Only 4 stars cause it took so long to get it fixed and to deal with GS

    No, I would not recommend this to a friend