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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11972 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 11,972 reviews
  • Rated 5 out of 5 stars

    Geek Squad is awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great in helping with issues and servicing when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully won’t use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it but thankfully we haven’t used it. Our daughter will be taking it back and forth to school better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is awesome when you need it. I know my product will be in good hands if it brakes. It's one less thing to worry about. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent for me, it covers a lot of things. Make me feel more secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly transferred my information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad transferred all my information to my new computer. No extra charges and they made sure I was comfortable before I left the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Received a brand new laptop when they couldn't fix the problem on my year-old laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to protect my expensive tech with this. It is alway good to protect your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t have to use the service warranty, however pleased that I bought one. Had to use one previously and it was seemless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to always purchase protection plans. I have kids and its the best thing to do ever! Accidents happen and its better to be safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is an Awesome group of very helpful and talented customer service/technical support. I think it is a Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If my kid dumps something onto the computer keyboard I know that I'm covered by this protection plan. The peace of mind is well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to help you always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to be covered for anything that might happen to your purchases so this is a good way to be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad--Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't be w/o Geek squad! Great because of the availability and knowledge they have. I always have them install everything when I buy a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was friendly , helpful and great listeners . Even though the product could not be fixed . The team made it a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely exactly what I need because I have kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't Used It Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the 2 years I've had the protection plan I haven't had to use it. But having the protection for such as important device (my laptop), I believe, is important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to purchase this. I'm not that computer savy so I definitely needed this. Especially since something accidentally happened by the kiddos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have never know what you may do by mistake and it would be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package was way too good to not purchase for protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is a must have for all your products!

    I would recommend this to a friend