Customer Ratings & Reviews

Best buy has the best warranties in the market. Customer service is friendly and no hassle to use it. I always get the warranty

Had it before on previous laptop purchase and worth every penny. And extra perks included was nice.

Always get the Geek Squad for electronics. You never know what can happen. If they can't fix it, then they replace it. Worth it every time.

This was a great add on service that I bought with my laptop. After a year, I faced issues with my speakers and it was resolved without any issues

Always get a protection plan for your electronics specially if Geek Squad is available. A great plan, great value and they fix it all.

Every thing on this laptop is good The only thing is the battery after unplugging it will dead in 1 hour

Was worth getting had a cat jump on my laptop and rip a key off it brought it in fixed/ replaced keyboard in no time was worth every penny

Bought. Y daughter the laptop for online school and could not give up the geek squad offer knowing that there is bound to be accidents

hope i dont have to use this, but love that its available for me, cause i know me and i might drop something and im glad to know its covered

In general, I’ve been very happy with the Geek Squad. The weaker agents usually get weeded out, which means that they have good management.

happy I got the warranty it was a life saver the looked at it and it was defective they exchanged it right away and set it up for me

never disappointed in Geek Squad service ins. we have had to use it many times due to lightning, Viruses and adding new software

Helped me over the phone to get back in to my sons laptop

Great excellent service. Always willing to answer questions.

if you want peace of mind this product is the one....

I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

I love how fast they work and how great they are at their job. The geek squad is the best people and the only people I trust with my things.

I love this paln and buy it for all my electronics.

recommended always ... wont buy a computer or appliance without it