Customer Ratings & Reviews

Read the fine print. If they decide, at their discretion, to replace the covered item, rather than repair it, they will issue you a store credit for the amount of the original purchase. However, the fine print states that in that case, their obligations for the extended waranty ar3 fully satisfied. Meaning, while you will get a store credit to buy a new device, your new device will not have the extended waranty. If you want that, you will need to pay for it again again. Basically in my case, i prepaid $309 to allow me to return my defective machine after the return period expired. I have a new machine, but i have no extended waranty, and less storage due to pricing and feature differences for in stock items. The terms stated in the simplified description are misleading and i do not recommend this service.

It is very effective and I highly recommend it, so cool.

i bought geek squad service protection for my latest purchase and its amazing to know that I'm covered from a multitude of issues.

Honesty swirf easy and nice going no more lags and viruses

Gives piece of mind and I actually had to use it two weeks into purchasing the laptop. Easy process with Bestbuy for the repair / replacements.

Best ever free maintenance on the computer for an entire year. You can’t beat this.

You can't go wrong with protection plans on anything these days, its better to be safe than sorry.

Excellent option especially for people with arthritis like myself. Pain improved and it is much more comfortable

Have not yet had to use the services for the laptop i bought

This was a well invested purchase. My son cracked the screen on his laptop twice in 2 months. I enjoyed the hassle free service of getting it fixed

You are a fool if you buy any electronic without any protection.

Coverage is worth the money we have shopped a Best Buys for many years and always taken out the Protection plans.

Great tbh, the service was fantastic and the service was good

Geek Squad helped me with the setup of my new computer. Not being computer savvy, they made the process easy so even I could understand it.

Hopping for the best. It gives me a little comfort.

Geek Squad will get you the answer to your question about you products .They will guide you to the right place needed to get your products fixed

This was from March 12th. I don't even know what it was for anymore. It's a bit late to ask if I'm happy with my purchase. December 4th.

Buy something nice, you need to protect it. A bit expensive, but can be worth it with a disaster, like a dropped laptop

Buy something nice, you need to protect it. A bit expensive, but can be worth it with a disaster, like a dropped laptop

Excellent plan for any accident or non accident. I like that I can go to any bestbuy for service regardless where I purchased my computer.