Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11974 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 11,974 reviews
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed it but i like the option because fate is cruel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product . Love the overall look and feel! Recommends it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Jersey Guy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? I buy everything at Best Buy for the support and product coverage! It has paid off on more than one occasion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use the protection plan but if I do I know it’ll be worth it rather than having to pay for the all the repairs in it out of pocket.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Long Repair times

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a Sony Receiver. After 6 months, the receiver would go into protect mode after 5 minutes. I dropped of the receiver for service last month. Still waiting for the repair to complete. So for an extra $55 dollars, I am not sure it is worth it as the repair time is probably no quicker than the factory warranty would be.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just when you think you don’t need it, you got geek squad to protect your laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prices have jumped

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection due to it being an open box. Was sticker shocked when they told me the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always a good idea to get this because you will never know. You pay more but it’s worth it in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was very helpful. And explained issues very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was exactly what I wanted. Easy setup. Worked exactly as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is nice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good thing to have coverage for the things you buy. You never know when or if you'll need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this protection plan it saves my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for laptop protection and we have less worries about your laptop . This gives such a relaxation and is tension free .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, fast service, would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the extra protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went back into the store to purchase the protection and we feel so much better with the additional coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for your electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for your electronics. Peace of mind that it will be fixed or replaced if life happens (you, the kids, or the pets).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent on accidental protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son will have his computer for the next three years in college and not have to worry about having to replace it with this production

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 yr accident GK Protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this GK protection for my new laptop back a couple of months ago... but it is a must for electronics at time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never needed them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new laptop. But never ended up using them so can't really say whether they're good or not. It was nice to know though that I could call them up if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Quick Response and 100% Satisfaction.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Support always received on Service rom Geek Squad. Always buy additional warranty with electronic Products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for cover your damage without headache only need to bring the laptop to the store near your location.

    I would recommend this to a friend