Customer Ratings & Reviews

Extended warranty is a great option for I previously accident

This is for anyone who doubts the value of the accidental Geek Squad protection. I had my previous computer for a couple of years. I brought it to my daughter's house where I worked on a project at the dining room table. My granddaughter came by just as I was typing. She tripped on something and dumped a whole glass of liquid into my computer. Amid the shattered glass, and puddled floor, were her tears. But any tears I might have felt, never came to be , because Geek squad came through for me and when they couldn't fix it, they bought me a new one. Yay!!

Love Geek squad...so helpful! Had computer problems, went in and got it fixed. no problems.

I am very disappointed a true geek wears a plastic pocket protector. The geeks are true professionals in every respect if something needs to be done one of them jumps on it. I am hoping they are in full force this weekend I need a tune up as the microsoft software is not compatible with the Chrome app. nor does it print to the printer. Both Lap Top and Printer are Hewlett Packard and again I believe the problem is the microsoft software they put out unfinished software in hope that the customers will tell them how to correct the software. That's 5 stars for the Squad, 0 for Msoft. de

I have always liked having Geek Squad services. They've always been super helpful and I have never had an issue with them resolving an issue.

Always get the geek squad protection! Very dependable.

Not used yet, will be using to xfer info from my old laptop to my new one. i hear they are excellent.

Very nice haven’t use it yet it’s a gift to myself

I am so glad I bought this coverage. The other day there was an incident involving a cat and a glass of beer. I was hoping that letting my laptop dry for a few days would be enough, but it wasn't. I'll be heading to my local store shortly to get my new laptop repaired.

It’s a smart choice for those who aren’t really careful with their tech.

The geek squad service was really helpful with my broken computer and they got rid of the issue

They saved me money with all my electronics and computers. I have sent most of them to get checked or fixed.

Long story short. I purchased an expensive gaming laptop that had is GPU go bad after 2 1/2 years and being that I had this coverage was able to get a full refund and was able to purchase an upgraded replacement. I had Geek squad determine the laptops GPU was indeed faulty and had a hassle-free refund within minutes. I was able to replce it that same day.

Great coverage always has been helpful to me every time.

Very good price to get what we needed. At our age, by the time this expires, Im not sure we will even be using a computer.

They have always been helpful when we call. If repairs are needed they are done in a timely fashion.

Highly recommend geek squad as they are able to walk you through each item purchased

Geek Squad is a great investment. I haven't needed to use them often, but the two times I did were good experiences.

Haven't had to use it yet but we will see in the future

Great laptop when on sale, couldn't see spending full price but it plays any game I've thrown at it on high settings or better