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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11980 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 11,980 reviews
  • Rated 5 out of 5 stars

    Friendly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are always very friendly and helpful to my needs

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Nice product to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    R E C O M M E D E D I T! It gives you a discount when you get Apple care!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wouldn't buy a laptop without this protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy a laptop without this GeekSquad protection. Professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Allows for a safety measure just in case my computer needs maintenance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a protection plan for my electronics. Geek squad is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are helpful and courteous!! I always purchase the geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan to ensure the product sales rep throughly explained my plan and coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection4us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with the service of Best Buy and the price and ease of use of this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect degree of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection gives years of security and no anxiety worrying over potential mishaps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know if my daughter's laptop has any issues, Best Buy will the care of it. Even if I'm not available to take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are so professional. The young man that waited on me was very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a bit long and there are much cheaper alternatives from third parties but at least you can go into the store and talk to a human

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is important to have the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter after three weeks her first lab top didn't powered on. because we we bought the protection plan we got to replace it with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!!!!!!!!!!!!!!??????????????????????????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ....never go wrong when accidents happen all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has done a great job so far...ao I expect any service I need to be top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for kids for school. Protection plan great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful with any issues that I’ve needed help with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plans to get products replaced if it's by accident or they simply just fail. Beats having to pay for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are super helpful and easy to understand. They quickly can solve any problem .

    I would recommend this to a friend