Customer Ratings & Reviews

This Protection Plan just makes sense for us to have. I love the new laptop computer and I need to keep it working. Since the computer is a laptop, it is constantly "on the move" around the house. I love my wife, however, she is accident prone (and she freely admits it!) and we have a bit of a rambunctious pooch, so accidents can happen. Therefore it made sense to get this Protection Plan with our new and constantly used laptop computer!

I havent had to use this as of now but cant wait to se how it all plays out

It's worth the extra money just in case you accidentally spilled something on it

I have reassurance in case something happens to my laptop, and Geek Squad has provided great support for my previous tech, making it a reliable resource.

Great customer care, Geek squad continue to inform and keep me updated about my service.

Always there to help. Good prices for great products.

It's worked great. Having kids this is a must with your purchase. Repairs are fast and easy, no questions.

Don't have to worry if anything happens to the computer. totally covered

Love Geek squad. They have always treated me extremely well. They might not be perfect but overall they’ve been perfect enough for me to forget any small imperfect moments. Nobodies perfect but I feel confident and secure with there services.

glad to know they cover everthing except theft and lost items

In the past my laptop was damaged and there was nothing I could do. I knew that I needed to add geek squad protection this time. They have great customer service and someone is always able to give me an answer I am looking for in order to solve my solution.

I have always loved geek squad services for several years. This is why I just keep purchasing it there quick in resolving issues. I don’t feel judged when I need something fixed or replaced or repaired. They always do it with helpful advice, and I’ve never had an issue. They haven’t been able to solve.

That’s a good price for protection and a great laptop!

I bought the accident protection because we have ceramic tile floors, one slip and its a goner. The protection gives me piece of mind and is a great value.

Every time we use the geek squad they are very professional.

Having the Geek Squad protection has saved my bacon more times than I could count . Laptops built today are so many sensitive parts and are pushed to their performance limits odds are you will have to deal with a repair . Instead of dealing with the manufacture, you set an appointment, drop it off and get it fixed .. They have added a “repair cost limit” before you pay out of pocket , but I’ve never reached that limit . It’s worth it

The Geek Squad explained all of the available services to me for my devices and encourage me to call them anytime I need assistance. They even took my old Laptop and disposed of it properly. The other company failed me and had lost my Laptop. I was angry. Finally when they found it I brought it to the Geek Squad and they took great care of me professionally,

I don’t believe in most aftermarket warranties. But Geek Squad warranties are the real deal. I always purchase one with laptop purchases because it’s hassle free and they don’t quibble about replacing or repairing a laptop with that warranty. I have not had to use it on my son’s college laptop, but the peace of mind of anything goes wrong is good to have.

It’s been a wonderful protection program and every time I’ve had a problem, I’ve been able to get my laptop fixed

Have not needed to use the warranty yet, got it for piece of mind.