Customer Ratings & Reviews

Bought for daughter computer for school figured would be worth the money

Worth the money, they are always helpful when I have questions. Also, the accident forgiveness and all possible solutions they offer is worth the money. It is 100% a good idea to get protection on items because you never know when something is going to break or crap out.

The agents were very helpful and tech savvy they helped me navigate through my whole new laptop.

Yes, they come through and are helpful when you need it

You need this for anything that goes wrong, they will fix it fast

Great item.lllllllllllljjjjjjnhhggghhhhhhuuujnjhhhhhhhhhuuuuuuuuuuuuuuuu

I haven't have the need to use this plan (hopefully I don't ever) but it's a good option to feel secured.

I will never buy anything over $200 from Best Buy without also purchasing the geek squad warranty. It’s just not worth it to invest in some thing and not have the peace of mind to know that if you’re crazy son decides to throw a football at your laptop or vacuums up his bag of marbles, this geek squad warranty will cover everything. So glad that I got this because I have crazy kids... Who may or may not like to vacuum up marbles.

Thank you so much Geek Squad for the support. And everything you have done so far. For this computer, I highly appreciate it. I will be using you guys again. And I will be renewing my Geek Squad.

I have language problems, there are good customer service employees in Spanish and that helps me a lot. And the technicians from other countries, some are patient when using Google translator, there are others who are not, these are the technicians who are in their country.

Luckily, I haven't had to use this protection yet, but having it gives me peace of mind just in case. The cost is worth the peace.

Used the warranty on an issue with my son's chromebook. It has a tiny dent on the top cover pressing down on components causing the screen to have vertical colored lines. I explained the issue to GeekSquad, and they submitted the ticket and provided a mail-in box. It took just over a week on return of the unit and it works just fine. Nice to have when it is being taking to school my a 6th grader every day!

Geek squad is the best, I wouldn’t purchase an electrical Item without covering with the geek squad.

The. Protection. Plan. Is. A. Great. Option………………..

The agents were extrememly attentive and explained every concern of mine throughly. I would highly recommened putting coverage on your devices with geek squad!

Great item.mmmmmkkkkkiiiiiuyy66665555555556y666666666666777777777777777

Geek Squad has taken care of me Beyond what I have expected this year. I just think that I'm so very much for going far beyond. They are an excellent team and they were very very hard at customer excellence.

Awesome work helping with the setup of my laptop and showing me the ins and outs

So I bought a laptop for the first time in a long long time. I bought this to just be on the safe side. But I was recommended to buy because it does come in handy when a repair is needed. Geek squad it self has great employees who try to help out as much as possible.

I needed to utilize this insurance due to a computer issue. Completely worth purchasing initially. Will be purchasing moving forward