Customer Ratings & Reviews

Always get the warranty from geek squad you need it

Great addition for protection, never know when the un expected happens

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

I bought geek squad with my new laptop to ensure any problems would be cared for

Aaaaaaaaa+++++++++++++++ Aaaaaaaaa+++++++++++++++ Aaaaaaaaa+++++++++++++++

I have to say it is great, but I did not have to use the service

Love this product, I always feel safe knowing my product is covered.

Please, always protect your product always! I will!

great security and support when needed especially for distance learning

This was purchased as a safeguard just in case. You never know what may happen

they finished the problem in like 5 minutes; had a problem with my internet always disabling.

Love this service and I will always get this service

We got it and we needed it. I have already recommended it to others

This extra protection has come in handy when accidents have occurred. Would not ever skip this!!

Have not had long enough yet but sales person promises it’s a good plan

Covers about everything my wife need spills breaks drops everything

Yep they helped my grumpy grandma thru thick n thin. And she can be mean lol

Haven't needed to use it yet but good value for the cost

i hope its good i paid a good penny for it but was expensive purchase

Love how geek squad works on repairing electronics or devices!