Customer Ratings & Reviews

I have never been disappointed with Geek squad's protection insurance!

This plan protects everything in the box. Laptop and cord. They will help you with anything anytime, appointment or not. Very helpful service associates. Really worth it if you plan to use device for an extended period of time doing the same thing (college, job, business, etc)

Love these guys, always a breeze when needing something repaired or serviced. Thank you so much geeks!

Awful experience. Was told by an agent that I would get a price match. Agent disconnected after I paid full price prior to the refund. Contacted BB after, told again the price match would be done. Someone later emailed me from bb saying that they would not price match after all. Order was never shipped and yet to get a refund.

I actually had my tab button on my laptop break in half and I brought my laptop in and they put on a whole new keyboard. The geek squad team had my laptop back to me in two weeks which was pretty crazy fast with most of that time was shipping my laptop.

I bought the Geek Squad protection to cover my new laptop after the manufacture warranty expires I normally pass on this option, but due to the cost of the laptop, I thought I would pay extra for the peace of mind. Is it really needed? I don't know, only time will tell.

This is a must have for any electronic devices! My old computer crashed in the midst of my Classes for my Master's Degree and I panicked! I brought a new laptop and was adamant on purchasing additional coverage in case something goes wrong.

We have boughten enough of the warranties from best buy to know that they are great.

I havent really use an accidental geek squad protection, hope I never use it, but it is really difficult to talk to someone, I've spent 1 hour trying to someone to help me, so I hope I never get an accident 'cause they are pretty much difficult to talk.

I'm glad to have the geek squad on my side if anything happens to my new computer. I won't take my computer anywhere else but to them...

Love this hp Chromebook. Holds a good charge and works great. Employee was very helpful and kind. Great value for this laptop. Highly recommend.

I haven’t had to use it but I love the peace of mind of knowing it’s there. I’d recommend this product!

Hopefullu dont ever need to use but serves purpose if need go

Not usually a fan of buying store warranties but this is the exception. Had another book that got the screen broken. Found the part online but they were out of stock. Warranty was cheaper and don't have to deal with the hassle of fixing it myself.

So far so good. Im glad everything's been working well.

Whenever I needed the Geek squad I was satisfied with the service I was given and my issues were resolved.

Always protect your technology with the help of the Geek Squad!

I think the guys at Geek Squad have great service. I just bought a new laptop and i got the protection because i had protection on my other computer and everytime i had a problem they fixed it and were very helpful.

Geek squad is always helpful to have. They normally are very helpful with regards to changes that need to be made.

Every time I think that I will not need Geek Squad protection something proves me wrong... It is pretty much a must for me...