Customer Ratings & Reviews

Great coverage for price. Glad I was able to purchase this for the computer.

I used the service several times and it saved me a lot of money on service and parts.

I've had Geek Squad Protection before and I have never had an issue, will continue to add this to my devices.

Not need it yet.not use it yet.they should cover it.

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck!

The Geek Squad confirmed the lemon status of a third laptop in 2 weeks. Immensely grateful that they didn't put me through hours and hours over weeks discussion before replacing the laptop under warranty.

Black Tie warranty is the best thing Best Buy ever did I just wanted to shout out a Thank You to Geek Squad because without them this would not be possible keep up the good work ladies a gentleman . Thank you for your protection and service

Always good to know I have the Geek Squad Protection Plan just in case problems occur. It's worth paying the extra versus taking the chance of something happening and having to buy new versus it being fixed.

Geek Squad Protection plans are worth every penny. You get great service and tech are very understanding

Very thankful to have extra coverage! Would recommend this to everyone!!!

[Employee of bestbuy] I think this is for Geek Squad Protection. I'd that is correct, then u highly recommend it. It has proven very beneficial to me!

Really helps knowing if some accident happens and it breaks you are taken care of! Don’t have to go spend a lot of money on a new one

These guys are good at what they do I appreciate them for the work they put in to making me a satisfied customer!!

They have your back when you run into accidental damaged. They always try to resolve your issue without playing 100 questions and the staff has great customer service.

Best protection plan for laptop my laptop broke and everything be fixed fast

On expensive purchases, I always supplement my manufacturer's warranty with a best buy one. They are great to have and hopefully be something you never need.

My 11 year old grandson loves this computer. It is his first and he enjoys it. It does everything he needs it to do for school.

Have been satisfied with the protection for many, many years. Most of the time i have things taken care of first call, I have had a couple of times over many years that it did not happen with first call but still love the program

Always purchase Geek Squad service, I don't take chances on "just in case".

I have use this warranty several times with other products and it has never let me down. They always take good care of the service and will replace it if they cannot fix it. Used it with my old MacBook and they replaced it without hesitation