Customer Ratings & Reviews

I first began using the Geek Squad for in-home help YEARS ago! I am a very elderly person and having someone so competent/skilled/friendly as these wonderful helpers is a priceless need for me. I HAVE been known to screw things up, and sometimes my screwups require personal help. For me to be able to call and get advice or a solution over the phone is often all that I need, but when I need in-home help these folks are SUPER! My current closest helper, Josh, has helped me several times since I moved into my retirement resident apartment, and he has been truly marvelous. It never has taken him a really prolonged time to figure out what to do and his pleasant explanations to ME as he works along make me feel like I'm part of the solution. Using the Geek Squad is an really economically sound investment for me.

This is a good product to get to every, electronic you buy!i always get it,that's pease of mind!! known you product is protected!!

[Employee of bestbuy] Nice protection plan for my monitor, gives me peace of mind knowing that if anything goes wrong I can bring it into Geeksquad for repair or replacement.

This monitor worked out great when I first got it. The curve made game play even better. The monitor has some bluring but I guess as expected for playing on a PS4 Pro. Love the monitor until lately the edges have been fading out and looks like a pinkish haze on both left and right edge like a sun burnt curtin. The rest is getting muddy looking now and game play is not as fun. Purchased on Oct 29th, 2020 and less then tree months later its failing.

Geek squad protection havent had to use it yet but always good to have for something that is expensive to replace

Learn the hard way. I broke my other monitor and didn’t have coverage. Now. I have it. And I always know that I’m safe.

Something you need to add anytime you get electronics from Best Buy always do the best they can to solve every issue

Geek squad team provided all the inputs related to product warranty

I have not had to use them yet, HOWEVER, I lived in AZ a couple of years ago and had a best friend that worked at a store, she didnt work geek squad but she is the one that brought them to my attention. They have NEVER let me down. From bringing laptops back to life, repairing devices, and trying everything they can to make us happy. I am beyond pleased with the Geek Squad!!!

Very guud product buy this one just buy no think t2 times

ALWAYS. GET. THE. WARRANTY. I've shopped with Best Buy for a long while. Geek Squad is always an asset when making in-house purchases. IF...you invest in it and get it. I haven't in the past and paid for it. This time, I didn't and all my needs were handled with ease (questions, returns, potential replacements, ect) Basically, it's a warranty. And when making a big purchase, ALWAYS get the warranty.

For the record I've only had it a couple weeks at best rn. While I don't think it will be for everyone, it is an impressive experience. The only CONS of this really comes down to text being slightly muddy at times and The aspect ratio can also be a complaint for some. Checks most of the boxes for gamers and or people who digest alot of content at their desk. It's very fast for refresh rate and low imput latency. Grab it while it's on sale if you are feeling frisky and grab a protection plan if you are concerned about OLED burn in that much. [But it does have some features built in that if you use can help off set that possible and or potential burn in]

Exactly what I wanted! The size is perfect and the screen is so clear!

[Employee of bestbuy] Super easy setup, and great quality moniter. The product is exactly as described

This is actually amazing because having to pay a repair your stuff is outrageous. Might as well just get war in four years is amazing to

Works amazing with any games has my kids connected

Good option to have! I really enjoy knowing if something were to happen I have Greek squad available to me.

Did not get a chance to use it, but for the cost of it, it is very good because you never know what can happen in four years.

Monitor just broke today but thankfully i have the 4 year protection! Dont know what i would do without it.

After 3 and a half years I used my 4 year geek squad protection for my monitor and was able to get in store credit for the value of the monitor. They kindly offered for me to choose a new monitor but I decided to go with the in store credit. They didn't offer cash straight up but the warranty was worth it. Since the warranty covers wear and tear, my monitors ports were lose and didn't work at times and when I explained it to the best buy employee they understood and gave me the credit. Not accidental protection! Only wear and tear.