Customer Ratings & Reviews

10/10 good item I that’s all I gotta say wwwwwwwww

I love that for only about an extra $30, I’m able to get my item fixed or replaced. An extra warranty on top of the factory-issued one. I hope I would not need to use it, but I’m glad I have the backup just in case.

Nowadays the technology is unpredictable. We spent hundreds of dollars for Geek Squad but we also saved thousands of dollars on replacement costs. No questions asked, they just exchanged my Dell monitor for example. I made a video of my malfunction and they didn’t even ask for. Super easy at the cashier and I got my new monitor. And it is cheap!!! Thanks Best Buy and Geek Squad!! I really appreciate your service.

Very helpful employee and held it for me when i was ready to check out. Love the monitor aswell

Awesome picture, easy setting navigation and great color

Haven't had to use it yet, luckily. But I know when I do, it'll be there.

Not tried yet. However, it was an excellent deal for the price and peace of mind.

Product was failing. Got a replacement quick and easy. Its already packing up to be dhipped to my house. Agent was great and very helpful.

Always love the geek squad protection. Would recommend it to ither customers

My toddler accidentally bumped into my desk and my monitor fell. When I tried to turn it back on, it was black. I has the GSP Replacement plan on it and WOW. They took it back, hassle free and replaced it with a new one. 5 stars doesn’t do this plan justice.

Always a must if you are buying items worth $200 or more. Ease of mind will calm you knowing your purchase is secured should anything happen. Beats the anxiety if something were to happen and you didn't have it.

Love this hope I never need it. Thanks for the advice

Geek squad is always great. I always buy their warranties because they stand behind them

Most of the time I don't purchase product replacement guarantees because a great quality product shouldn't need one. These product replacement guarantees are so low in price and offer so much in return that it seems almost silly not to spend the extra $5 or $10 on them. In the past, guarantees cost $20 or $30 dollars and that's way too much for quality product. I'm a satisfied customer with this purchase.

Great Customer Service. Always helpful when I have a problem.

Honestly a lot happens in 4 years you don't think of. After about 3 years I started hearing weird noises in my computer brought it in they replaced all the fans. The great thing about the protection plan is they help you even for small things that minor changes will make it just right.

Excellent product and services. My son absolutely loves this monitor. Great for gaming.

Honestly having a warranty for any object that you understand that you're going to use a lot and there's a possibility that it gets busted is not a bad idea I only had one thing at busted and Geek Squad helped

Very good monitor I like the adjustable settings I also fancy the other models with height adjustable while still having the same features as the latter showing how they take time to cherish the past and make it better.

I enjoy this purchase simply because it has so many streaming apps and music apps I do not need to use my phone anymore everything in one place plus the picture quality is awesome.