Customer Ratings & Reviews

I've purchased Geek Squad protection any time I purchase from Best Buy. Hassle free repair or replacements. Also, did an excellent job with TV Installation.

I am unfamiliar with Geek Squad, and never experienced an issue with any of my purchases that fall outside of warranty. I suppose if you buy a very high-prices item, an extended repair contract may be worth it.

I will never again buy expensive electronics without the geek squad protection. I used my laptop until it stopped working properly, and they pretty much just gave me all my money back.

does what it does and best buy replaced a defunct product when it went bad like the description describe. I usually don't purchase things without it now. the more expensive items will require the item to be shipped in and/or worked on by geek squad instead of a replacement on the spot

Good purchase would 100% recommend to any of interested buyers

Love this Love this really nice I would recommend this to a friend

Geek squad is great and is always there if we need help

Worth every penny, usually i could care less for warrantys and protection plant ect but honestly this service is worth it.

Love a Geek Squad service because I don't have to ship back to manufacturer for repairing. Don't have to keep track when the manufacturer receives my product. Geek Squad provides a good diagnostic and provides me a date that I expect to receive my product back

Great coverage, but I hope that I don’t have to use it anytime soon! Haha

Love me some geek squad protection. No complaints at all.

I always purchase a Geek Squad service warranty. Just gives me extra piece of mind when the factory limited warranty runs out.

They have help me with several things, like laptops, virus protection in the store and on the phone.

My monitor exploded and I had to get a new one and luckily I had a four year warranty it’s all I had to do was drop it off and they issued me a credit because they didn’t have the one in stock but I’m very happy with the alternate monitor I purchased and I’m very happy I was able to do it because I got this plan

Great to bundle with any of the products you purchase at best buy in case anything happens to the product I will always recommend to friends or family

[Employee of bestbuy] I bought this for my son and he likes everything about it, colors on this monitor is amazing

Saved me from my monitor that only lasted me 2 years. Got my money back to put it into a newer and better monitor. Thanks Geek Squad.

Employees was awesome and took care of my problems immediately!

[Employee of bestbuy] Geeksquad makes it super easy to not have to worry about your products. I had an issue with the picture and brought it in to the store and took care of it within minutes.

I was saved because i bought this. $500 monitor died, made an appointment,took it to geek squad near me, 5mins later they gave me a full refund on in store credit