Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4423 reviews
(4,423 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Better to have and not need than to Need and not h
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always worth getting just in case you need it. If you don’t get it, you’ll wish you had!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
The squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I havent used the squad much but in past years they were always there to help fix my issue's.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whatever electric technology piece this day you going to buy. You should Get GeeK Squad. Cause every could happen!
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan is well worth having
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never have any problems when I call or visit in person for help with any of the products I have a protection plan. They are always very helpful and resolves the issue.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Like insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used gs yet. I purchased this for a rather expensive gaming monitor I got someone for a gift.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent monitor, have had no issues with it. I have regularly on it. Colors are superb, and there are not any after images as well.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Great group of helpers and service people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I have called the Geek Squad, they have explained what was needed, and then fixed the problems. They all have been professional and knowledgeable. I like having the Geek Squad service. Keep up the good work.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always awesome service extraordinary service and quick response time
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
No issues with replacement when needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with replacements when needed. This is the way a warranty should work. I had the misfortune of having 2 things break but luckily I had the geek squad protection, bring broken item to store, have them repair or replace, easy peasy.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped me and it was really fast.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, I took my monitor to return it and they quickly checked everything and returned my payment
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Gaming Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to set up, great quality, the only downside is the volume, you need speakers!
I would recommend this to a friendRated 5 out of 5 stars
It's Worth Every Penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a godsend. I purchased a $1,000 monitor and it gave out about a year later. I spoke with a Geek Squad rep on the phone and she was incredibly polite. She didn't give me any hassle and was a pleasure to speak to.
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance is always a good thing to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good thing to have, since most tech hardware dont really last that long, but with just a few more dollars you can get your money's worth back in case something happens to the product you bought
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and we also got the 4 year extended warrenty all at a competive price
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice place to shop. Had a great experience with Best Buy and the customer service was excellent. Thankyou .
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super cool really like having a warranty and feeling protected
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
True to replacement plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Device replaced due to green line after 3 and 1/2 years.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad never fails!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had an issue IF I had to bring something in for replacement or work.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind for an expensive monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use it yet(luckily) but it is great peace of mind knowing if it should fail, Geek Squad will be there to fix the issue!
This review is from 4-Year Geek Squad Product Protection
I would recommend this to a friendRated 5 out of 5 stars
Replacements, easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a different monitor. They were really helpful in helping me to achieve that. Thank you Best Buy. Big reason I buy all my equipment from you.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Russ. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.