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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4447 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 4,447 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have to have geek squad protection anything happens take it back for repair or replacement for same or lower price product on the spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend geek squad protection especially on more expensive items. It means a ot to know best buy has my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 year geek squad product replacement is awesome! I don’t have to worry about what to do if my products break or stops working because know it will be covered. I have peace of mind and that is worth everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just applied to Greek squad definitely nice to half good support staff for dealing with my software issues if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase they covered a monitor that would have cost me hundreds to replace in a year thank you for the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program for this type of devices. It is always good to know that you have the chance to get a new monitor if it stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good Replacement warranty not most places offer you this normally they have you contact the company that made the item and have you deal with them instead and with geek squad you contact them or go to a best buy were you purchased your item and they assist you on the spot all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best sides Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use geek squad on my current gaming dell monitor, But I never have a hesitation Buying geek squad it is a must for non-Apple products. They take amazing care of their customers

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought new monitor, received scratched open box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this same model as it is a really good display, but unfortunately the monitor I was an open box model that was scratched and marked down to $299, clearly not the one I purchased. Didn't even come with the original box. Very disappointed that BestBuy would make a mistake like this. Other than that I know for a fact that this monitor is outstanding. Just a fair warning that if you purchase from BestBuy, you should make sure that the product that you are getting is new and not in bad shape.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    GSP THE WAY TO BE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of Best Buy’s replacement plans are the best. They name it so I never have to worry about something going wrong with the electronics I love. I know they are backed by geek squad and the price match guarantee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a must-have when you purchase something expensive if there is any issue you just go back into Best buy and they will give you a brand new one or a gift card to purchase the newer model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best i really loved the bilingual customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! When in doubt about anything technical. These guys get the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have when issues arise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought the protection plan with all of my electronic purchases at Best Buy. I always hope that I won't have to use it, but it has been a lifesaver on a couple of occasions and well worth the money. The Geek Squad is easy to work with and I have always had good experiences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing it’s just what I was looking for it’s pricey but when it’s on sale it’s worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service, i was able to get my replacement on a fast paced manner without affecting the repair quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Return service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties are amazing, especially when some products are duds Steiger out of the factory

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad protection

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Honestly wouldnt buy anything here without it! Geek sqaud is great and replaces the item if it cant be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have an extra piece of mind for electronics, home appliances, and home entertainment.

    I would recommend this to a friend