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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4360 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 4,360 reviews
  • Rated 5 out of 5 stars

    We always get a warranty through the gates work fo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a warranty through the gates work for any of our devices they always come through when we have problems and of course with young boys she always need to have some type of warranty for them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought new monitor, received scratched open box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this same model as it is a really good display, but unfortunately the monitor I was an open box model that was scratched and marked down to $299, clearly not the one I purchased. Didn't even come with the original box. Very disappointed that BestBuy would make a mistake like this. Other than that I know for a fact that this monitor is outstanding. Just a fair warning that if you purchase from BestBuy, you should make sure that the product that you are getting is new and not in bad shape.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Super helpful support. Geek Squad is so nice and they will do everything they can to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a GREAT service. I renewed this plan in January because it not only takes care of my computer repairs, I get a discount on installation. I will defintely renew again when it is time to renew.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Highly Recommend

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not too high tech but was really easy to use. I got two of them to dual monitor and it is amazing for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved every second ive used it. Great clearity for gaming. Great for working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have this protection!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection for my son’s gaming monitor!!!!! Gives me peace of mind knowing that if there’s ever an issue, they’ll have my back!!!!! I would never buy expensive technology without this protection!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and peace of mind for high ticket items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical but it is actually very nice! I would definitely recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps with any problem pertaining to my monitor. I’ve bought several things and gotten the geek squad warranty and never had a problem with them fixing it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Purchase hoping not to need it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't remember what product this is tied to but it is one of those purchases that you hope not have to use it. In the past Best Buy treated me well from having this service, so I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good on the turn-around time. Explain what they did through the process and if you need issues with the item again they are willingly to fix it if it was an issue on their end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are the only geeks you need in your squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but I have worked alot with geek squad and these guys understand the stress of malfunctions, breaks, and issues when dealing with electronis and pc hardware. keep it up guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Just Can't Go Wrong- Just Do It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstand Home Insulation That Was Hassel Free. The Geek Member Was Very Polite & Professional. Never Rushed & Explained all the Features of the Equipment.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    A must need.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really useful. If anything goes wrong with the product they will do their best to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Curved monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect monitor. I loved it was perfect to use to work from home

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best peace of mind you can buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best peace of mind you can buy! If you’re investing a lot of money into some high quality items, this is a no brainer. It’s more than paid for itself and if you don’t need have to use it? At least you had peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service great product would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Geek Squad Protection which gives me peace of mind if anything happens to my device. In the past they have gone above and beyond to fix or replace my non working products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really take care of you in terms of replacements or lending a hand. I've used this service multiple times to protect my devices, and it pays off every time. I recommend it for anything technologically related.

    I would recommend this to a friend