Customer Ratings & Reviews

Geek Squad has been extremely helpful in the past. Their protection plan has come in very handy with my laptops over the past year.

I used to not get warranties but now I do because it’s worth paying $50 or even $100 than having to pay $500 or 1600$ for replacement

The Geek Squad is always helpful with any problem I have had. I use my computer to work remotely so it is my lifeline. I am confident that if a problem comes up they will take care of it.

I’m glad I’ve gotten it on a few items I knew that had a higher chance of damaging just being in my care. Easy to use and helpful suggestions.

What can i say if they cant fix it they get you a new one love it.

I suggest alwsys adding the protection plan to your valued purchase. The Geek Squad is very helpful before you make the decision.

We always purchase the warranties. Can't tell you how much money I've saved and new product replacements we've been granted. No questions asked!!

I purchased this to cover a monitor. In the store the employee said it covered replacement and accidental damage. Because this was being used by my grandson that’s what I wanted to ensure no issues if anything happened. Well as fate had it, we had an accident and the monitor got dropped. Went to the store and the Geek Squad stated that the plan didn't cover accidental damage and it wasn't covered. After approximately a half hour of some heated discussions with three people including one of the stores managers, they decided to cover it. To further add confusion, I went online and selected the monitor and then checked the plan that comes up for Geek Squad protection and it HAS Accidental Coverage listed. I was told it was a website mistake and it was being reported. Bottom line is checking your purchase and don't rely on the website or in my case even the employee giving you the correct information. My thanks to the Geek Squad Manager at the Waterford Lakes Store for his understanding and taking care of the issue.

Great plan, worth it! I’d highly recommend the Geek Squad replacement plan for those looking to protect their investments.

Geek Squad honors warranties without fuss. My whole family shops at Best Buy because of the quality in warranties.

Love geek squad protection. Its always great to have the extra protection. Makes life a breeze when the littles devices go down.

A lifesaver of any product!!!! Whatever it costs, it’s worth it because these days tech is to advanced to fix by yourself and causes a hassle

It was a good price for the replacement plan and I believe we had to use it. Everything went smoothly when we had to replace, never had issues.

So far, I haven't had to use this. I hope I don't have to use it. But if I do, it's there. It's kind of pricey, but better to have it than not on big ticket items.

Just amazing! Replaced older version and this one is far superior!

price is good for protection highly recommended! in the past they have helped with every question i had

I bought an open box item. Was marked excellent which means all parts are there and in like new condition. Parts were missing and was told purchase was as is. It should have been mark as Good Condition if parts were missing.

I bought an open box item. Was marked excellent which means all parts are there and in like new condition. Parts were missing and was told purchase was as is. It should have been mark as Good Condition if parts were missing.

Good, good good good good good good good good good good good

very good product, i am able to get now product after the 4 years are up to keep up to date with the latest technology.