Customer Ratings & Reviews

The geek squad answered all of questions and concerns. I am highly satisfied!

Pay $80-130 to have the ability to swap out your product for a brand new one with no questions asked for up to 4 years? Totally worth it especially if you buy something expensive like I did (a $1000 LG Ultra Wide monitor which could have a dead pixel on delivery). Monitors are a lottery.. you can receive a bad display on delivery and you can exchange it for another display to also have a bad display. So buying the geek squad service is a no-brainer must have! Dont be cheap when you spend big money. Buy the protection plan! Especially when your product's manufacturers warrant may be just 1-yr.. and even if its 1-yr or 4-yrs.. their customer support can ignore your calls and emails.. or give you the run-around and never replace your damaged product. So why waste all that time on the phone or even shipping it back to be repaired and not have something to use in the meantime? Best Buy usually has the product in stock so there will be no wait.

Purchased with a monitor in case it were to fail after the warranty period. Quality is hit or miss these days and after seeing reviews of monitors failing after a year of use, it was more cost effective to get a warranty for repair/replacement it if it fails within 4 years.

Purchased and have yet to use it. I am sure it will suffice if I ever need it.

Absolutely love this Monitor goes great with my new touch screen laptop

The whole return process was very smooth and quick.

I love this product high quality I like the how it fits on my desk and the picture is amazing

The agents helped me so well. I went in to get a monitor looked at for my computer. The screen was blacked out in a spot and then it had dancing lines on the rest of the screen. They were very nice and took their time to find the best solution for me. Thus the best thing for my situation was to just just get a new monitor. They refunded the original amount for me and thankfully I went in on Labor Day so I was able to get a brand new monitor along with a protection plan all for the same price that I paid for the previous one. I love them

This service is such a life saver! I highly recommend the Geek squad replacement plan just for the peace of mind.

I purchased the agreement for the warranty purposes and it worked amazing

I have not cashed in on my 4 year replacement yet but I feel peace of mind knowing that if my monitor does have any issues, I can easily have it replaced.

Extended warranty has always saved me and been extremely useful

Buy this monitor, if you think you need to spend more $$ trust me you don't!!!!

This is ultra clear and smooth movement. This is the best monitor ive ever had. I jighly recommend this product.

I loved this monitor so much i brought two. It connected well the the keyboard n mouses. I brought.

Works as advertised just make sure you know the terms

Protection is key for electronics and back up protection from geek squad.

I loved this monitor while it worked. At the time of purchase, I paid about $400 and it was worth every penny. It had great colors and viewing angles. The adaptive sync function worked pretty great with both Nvidia GPUs I used it with, although I did run into an issue of the screen turning black occasionally for reasons that I still haven’t been able to identify, but I have experienced other AMD Freesync monitors exhibiting this behavior with Nvidia G-Sync and this one in particular is certainly not certified as G-Sync compatible. I absolutely loved the size and the curve of the panel. This was my first ultra wide gaming monitor and I find it difficult to go back to flat panels. It really helps immerse you in the content on display. I also like the little included features like an on screen FPS counter and an aim point overlay. This biggest gripe I have and the reason for one star is that this monitor just stopped working one day in the middle of a gaming session. It still powered on. Audio still passed through to the built in headphone jack. Even the panel backlight was still running. The LCD panel just turned off and never recovered. Even the OSD menu wouldn’t appear. I tried several cables and two different computers before giving up. Apparently this particular family of monitors from AOC has a potential defect for this exact type of failure. In my case, it lasted a year and a half. Luckily I had a Best Buy protection plan and took it into the store. They handed me a store credit for what I paid for this monitor and I took the chance to upgrade. Even though AOC usually has a good track record with their monitors, I would recommend staying away from this specific model. If you do decide to pick it up, get a protection plan to go along with it because you are rolling the dice on a dud.

It was very cool and i loved the product it benefited me very much i love you geek swuad and best buy

Nice protection plan for my monitor, gives me peace of mind knowing that if anything goes wrong I can bring it into Geeksquad for repair or replacement.