A:AnswerDoesn't cover accidental damage. This should not be in the FINE PRINT BUT right up front. Everything GEEK SQD covers for this monitor is possibly covered under your surge protectors warranty. So this Geek Squad protection (less) plan is "A TOTAL RIP OFF!" Annette ---
A:AnswerHi there. Thank you for your awesome question! Basically what we do is swap out the product for the same thing if it's in stock. If it's not, we give you a gift card for what you paid and that can go towards maybe a different model (like a different Xbox controller than what you had) or an entirely different purchase. I hope this helps. If you have any questions, please connect with your local Best Buy store.
You can find information about your local store at www.bestbuy.com/storelocator.