Customer Ratings & Reviews

Helpful, Focused on my needs, Knowledgeable, Efficient, Made it easy, Friendly. Always nice to have that extended warranty.

Love Geek Squad and ALWAYS purchase product replacement with items from Best Buy. Geek Squad is fantastic with helping with issues and the product replacement is a plus.

It was a good deal, it was a present for christmas

It's never bad to have a back up plan. It came in handy when my Xbox malfunctioned. I'm glad I have it in case something happens to my 49 inch monitor.

Geek Squad did a great job - kept us up to date on when they would arrive and gave us the time we needed to make sure we were pleased with the install

Geek squad provides the best customer service so always get their protection plans.

Amazing product! Happy that best buy could help me with my gaming experience!

I always try and get the Geek Squad plan. Nice to have some place close to get things fixed if something goes wrong with your product. Way faster and easier than sending it to the manufacturer.

Bought the replacement warranty. I hope I don't have to use it.

Bought the monitor and offered 4 year protection for an extra $12, can’t beat that. Was worried from some reviews saying it developed some pixel issues.

Extra protection for your purchase is always a good investment. Hoping you don’t have to use but glad you have it just in case…

Never know what will go wrong with a new device. Best to get an extended warranty ... especially if it has a product replacement.

The geek squad has been so helpful always taking the extra time to explain the product. They never make you feel stupid! It's great to have people who are so knowledgeable and ready to assist the customer.

Monitor went defective at 3 years from purchase. The 4 year GSP saved me and my gaming setup!

Great service overall nice people I have no complaints

I haven't used this yet, but it's nice having peace of mind. Sorry this is an unhelpful review, I just want 25 Best Buy points! (:

The Geek Squad Protection Plan is definitely worth the money because it covers so many defects or issues you’ll ever have with any device 10/10.

I never buy electronics without the protection plan. I have had many occasions when it has covered repairs or replacements.

This is for the 55" TV and hasn't been needed yet.

Worth every penny. In this era of devices that stop working this Best Buy instant replacement based on the purchase price is a superb value - no brainer!