Customer Ratings & Reviews

Had a problem with a product. Geek squad replaced it that same day.

So far so good. But its good replacement options as well as repairing.

The only way to go !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Something I always buy and hope I never need but am very pleased when I do

I recently bought a monitor and bro at the counter said if i wanted the protection plan so i said yes paid then asked if it covered cracked screens and bro said only internal damage. I dont know about you but that sounds pretty dumb so I left the store with even more money out my pocket that day.

Better to have it and don't need it, than to need it and don't have it.

Fortunately, I have not had to use it. But I have had good luck with the Geek's in the past.

Never know if you will need this product but nice to have just in case !

very nice looking frame, great color, great looking screen, awesome price!

It had good resolution but it was smaller than I wanted so I exchanged it.

Consider adding the Geek Squad Service to your purchase if you buy something you will use frequently.

First, I will say that the people I interacted with were completely patient and helpful, without being condecending. However, the product, like many insurance products like this is not worth it. I bought this coverage with the Ultrasharp 27 inch monitor. Within 11 months the monitor stopped working. Of course, when I brought it in, the result was the monitor needed to be replaced, good thing it was covered right? Yes, except for this insurance plan is a one and done. Once used it on the replacement, the coverage ends. So I spent 1/5 of the price of the product for coverage that could have been addressed with the manufacturer warranty (which was never suggested by Geek Squad). I rarely get coverage because of stupid aspects like this, I did because of the price of the monitor this time. Should have known better. Support online said I could get refunded for the protection plan amount at the store, when I got to the store, they said I'd been misinformed. Giving up and telling as many people as I can not to get this insurance.

Good coverage for an item that is obsolete so soon and coverage maybe only cost effective way to replace

this is an awesome deal for the amount of time after purchase

Good job having my product on hand when I arrived to the store

very necessary thing! the truth is, I didn’t really break ....

No hassle protection plan. Definetly worth the money in electronics

This is a great product, everyone needs to do this!!!!!!!!

Well worth it, great , fast professional service. Protection for anything and everything

This is one of the smart decision I ever made to purchase this.