Customer Ratings & Reviews

can't be too careful extra protection always good!

worth the buy, will give you store credit so you can buy any other type of monitor!

I love that this is included in my purchase,they know exactly what they are doing

I have never had to use Geek Squad product replacement but I love that it is available. Hoping I don't have to! :)

I had issues with my monitor just months before the expiration of my replacement plan, my monitor was no longer in production so they gave me store credit for a new one. Very fast and smooth replacement definitely worth it.

Nowadays the technology is unpredictable. We spent hundreds of dollars for Geek Squad but we also saved thousands of dollars on replacement costs. No questions asked, they just exchanged my Dell monitor for example. I made a video of my malfunction and they didn’t even ask for. Super easy at the cashier and I got my new monitor. And it is cheap!!! Thanks Best Buy and Geek Squad!! I really appreciate your service.

100% recommend them, do it right every time, and timely.

Geek Squad, a subsidiary of Best Buy, is a well-known tech support service that offers a range of services including computer repair, troubleshooting, installation, and technical support for various devices and appliances.

[Employee of bestbuy] Honestly a lot happens in 4 years you don't think of. After about 3 years I started hearing weird noises in my computer brought it in they replaced all the fans. The great thing about the protection plan is they help you even for small things that minor changes will make it just right.

Geek Squad came in clutch when I needed to replace my monitor

I like the easy way to get an appointment; it saves time. And the service is always excellent.

It's nice to know they are there if something happens.

Best Buy’s Geek Squad product replacement service exceeded my expectations! The staff is friendly and efficient in handling any case with professionalism and care.

Great customer service all around. Made my exchange simple and not stressful at all. If you can get the warranty plan do it it is a must.

Great service and communication through the entire process. Only drawback is that you have to go to a store. My closest store is 40 minutes away

The agents were very helpful in helping me to understand what was wrong and how it can be fixed.

If I am going to get a computer. I know there will come a time I need it tweaked or fixed. So getting The Geek Squad onboard if you buy at Best Buy is a great idea. They do good work in a timely fashion.

They do a good job of helping out when I have an issue or concern

Is the best purshace i made is verry funtional for ne

Had a 32" LG monitor's graphics card fail after 15 months. So glad I got GSP. Electronics can be flaky, and GSP insures you will be covered. In my case, the nice GS gal refunded the price & tax on a gift card, so easy and hassle-free (other than having to search for its replacement and waiting for it to arrive). Just do it!