Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4447 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,447 reviews
  • Rated 5 out of 5 stars

    Awesome protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and protection for the products. Do you really need it - no. Should you have it - yes (only for peace of mind) for your high investment products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with my exchange

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service extremely helpful and full of knowledge made my exchange quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this protection on literally everything I purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, both online and in person. Had a very quick and easy getting everything done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome. Will not use any other service for my gaming computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. The geek squad is always very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have a warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this replacement to have peace of mind in case anything goes wrong and I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and peace of mind for high ticket items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service is top notch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I encourage everyone to get this for all high dollar purchases. I have had a tv and monitor go out and they were very helpful and sent replacements out quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping hand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really knowledgeable about the products we needed help with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great. So glad I purchased this service with my monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a worthy purchase that keeps your products covered for that additional 4 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sq replcmnt

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sq is great if the apple product is damaged. It's not very expensive and worth it if it comes time to get your device fixed or replaced with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plans highly recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the replacement plans at Best Buy. They stand behind their products well and work with you to make sure a good resolution is made if you need to use the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never can go wrong with a protection plan on any used or new electronic. Factory defects covered and Best Buy gets you in and out with any return quickly and great customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and service. Nice screen with good quality and screen refreshrate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d like tk thank Bestbuy because without Bestbuy this review would not be possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service plan

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff our always knowledgeable and helpful, you really make the service plans and warranties easy ,to claim. I love the fact that I only need to give my phone # and you can find my service plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it every time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy warranty is the reason I shop at Best Buy.

    I would recommend this to a friend