Customer Ratings & Reviews

Bought the replacement warranty. I hope I don't have to use it.

Every time I need their help squad comes to the rescue.

Always nice to have a replacement guarantee. Makes it less worrisome that some technology will just stop working and become a door stop.

Makes life easier to know you could take your broken item in. Even 4 years after

I have it 5 for the cost, but have not had to use it yet, so not sure how smooth a claim will be. Hopefully, I will not even have to find out.

We purchased this for our security system. We’re very happy with our purchase the clarity is very good for what we paid. We definitely rebuy

The Geek Squad is always helpful with any problem I have had. I use my computer to work remotely so it is my lifeline. I am confident that if a problem comes up they will take care of it.

Got to return the machine a year later because of an issue. good deal!

Always good to have a backup plan in case your equipment goes bad. I live near a Best Buy store and can always go to The geek squad section for help.

Always purchase extra warranty just in case. Purchased for curved screen computer monitor. Peace of mind no worry next 4 years.

great picture calibration outside the box. colors look natural. i would highly recommend for content creators or productivity. Gaming is also great other than its 60hz only.

Bought this to cover my new computer monitor and have not had to use it! I do like the product replacement feature if I ever need to use it.

Great value for the money. If anything fails in a couple of years, it is usually the monitor. This warranty gives me peace of mind.

Geek squad always comes in clutch with the warranty. Always good service .

Good price as back up in case a mishap happens and I need a replacement

Always get geek squad replacement. It’s the best thing you could ever do. If anything happens you can always bring it back and change it out.

This is a warranty worth having for 4years for my Duel screen. It puts my mind at ease to know, if anything goes wrong my warranty covers it!

Amazing service and most importantly peace of mind. I always buy it for things like monitor, laptop and anything above 100 dollors basically

Haven’t had to use this and hopefully don’t. My monitor is running smoothly and I got this just in case. Glad to have the back up!

I purchased this to cover a monitor. In the store the employee said it covered replacement and accidental damage. Because this was being used by my grandson that’s what I wanted to ensure no issues if anything happened. Well as fate had it, we had an accident and the monitor got dropped. Went to the store and the Geek Squad stated that the plan didn't cover accidental damage and it wasn't covered. After approximately a half hour of some heated discussions with three people including one of the stores managers, they decided to cover it. To further add confusion, I went online and selected the monitor and then checked the plan that comes up for Geek Squad protection and it HAS Accidental Coverage listed. I was told it was a website mistake and it was being reported. Bottom line is checking your purchase and don't rely on the website or in my case even the employee giving you the correct information. My thanks to the Geek Squad Manager at the Waterford Lakes Store for his understanding and taking care of the issue.