Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4269 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 4,269 reviews
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the geek squad replacement service with ease, no questions no problems, i prefer buying my electronics from Best Buy to get that piece of mind that my money will be backed by a reputable company for replacement or repair

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Anthony. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing warranty that best buy has, works well for monitors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to purchase in case there is a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans are a great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience every trip,, even better experience when it comes to protection plans and replacement, knowledgeable team and staff and on top of it all they treat you with respect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My love the screen, he used for play xbox, perfevt size

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    great service

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind knowing my items are protected for the next couple of years!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind knowing my items are protected for the next couple of years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a Geek Squad Protection plan means not having to worry about budget when an unforeseen service is needed. More important if they can fix it they will replace it. Nice to have special treatment when you have a Service Plan. Not that you won't get service but you can tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always take care of me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best customer service ever. had an issue with my Laptop and they took care of it supa fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do protection plan how are you supposed to review a protection plan their fair we priced and they honor them providing that you get the one that’s for Best Buy and you do the direct exchange and stuff don’t go for a cheaper of the plans because then you’ll run into issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was saved because i bought this. $500 monitor died, made an appointment,took it to geek squad near me, 5mins later they gave me a full refund on in store credit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job i am very greatful for this service i got

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For big purchases it’s worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Samsung g90...the size of it really justifies a warranty. Also they seemed to have a lot of issues making them so I took no chances. I don’t often get warranties but this time I did. Just make sure it’s a replacement warranty not repair. Otherwise you might be waiting for your product to be repaired for weeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the new computer set up with software programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Store and Best Warranties for ALL products that's why I continue to shop at Best Buy over all other electronic stores because these warranties will replace your product or give you your money back instead of working on a defective product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the GOAT.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heck yeah, Easy warranty replacement! Geek Squad has my vote. :)

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    The geeks set me up!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good excellent monitor for the price, as well as it being OLED!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service, i was able to get my replacement on a fast paced manner without affecting the repair quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The reason I buy at Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never again buy expensive electronics without the geek squad protection. I used my laptop until it stopped working properly, and they pretty much just gave me all my money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invest in your investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched out my faulty system with a new one. I would never buy a expensive product without Geek Squad Product Replacement. Its a solid investment on your investment.

    I would recommend this to a friend