Make sure to protect your new computer monitor. A Geek Squad® Product Replacement Plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly.
If your monitor fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.
It's easy to get help when your product isn't working properly.
To get help, just bring your product into a Best Buy store. We'll check out what's wrong and get you a replacement (if the product is available) or reimburse you.
Your computer monitor is well protected from many issues.
Your monitor is covered for failures from normal wear and tear, at least three bad pixels or a ghost image, damage from a power surge, and more. Accidental damage is not covered.
You can transfer your plan.
When you sell or give someone your covered product, Geek Squad Product Replacement is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
If you have questions, we're always here to help.
Call us at 1-800-433-5778 to ask questions about your plan.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
After 3 and a half years I used my 4 year geek squad protection for my monitor and was able to get in store credit for the value of the monitor. They kindly offered for me to choose a new monitor but I decided to go with the in store credit. They didn't offer cash straight up but the warranty was worth it. Since the warranty covers wear and tear, my monitors ports were lose and didn't work at times and when I explained it to the best buy employee they understood and gave me the credit. Not accidental protection! Only wear and tear.
A:AnswerDoesn't cover accidental damage. This should not be in the FINE PRINT BUT right up front. Everything GEEK SQD covers for this monitor is possibly covered under your surge protectors warranty. So this Geek Squad protection (less) plan is "A TOTAL RIP OFF!" Annette ---
A:AnswerHi there. Thank you for your awesome question! Basically what we do is swap out the product for the same thing if it's in stock. If it's not, we give you a gift card for what you paid and that can go towards maybe a different model (like a different Xbox controller than what you had) or an entirely different purchase. I hope this helps. If you have any questions, please connect with your local Best Buy store.
You can find information about your local store at www.bestbuy.com/storelocator.