Customer Ratings & Reviews

They were very professional and did everything to my expectations!

I took my old monitor bc it was working bad and they did what they have to do and give me a new one no hesitation

Definitely came in handy when needing to figure out any problems

Had an issue with a dead pixel on the screen and I bought the monitor to the store and got a new one delivered to my house the next day

With getting a new laptop, I wanted to make sure it was covered in case something happened to it. I know the Geek Squad people are really good so decided to purchase this. I'm so glad I did. It eases my mind if something comes up.

Great to have and have already used! An absolute necessity in my option to anyone purchasing electronics.

It's always a good idea to get geek squad just in case something goes wrong.

Great for peace of mind. Have had a TV go out and replaced quickly, so getting this for my new (expensive) pc monitor was a no brainer, especially for the surge protection. To be clear, this does not cover accidental damage.

Great service! When in doubt about anything technical. These guys get the job done!

I feel once you buy a protection plan. You should be able to call or get help or replacement anytime. Anything, not just if something goes wrong, because it's a malfunction.

Was able to utilize the plan to get a new monitor. Which was great because I normally don't purchase them...

I have always been skeptical about warranties but I have to say that each time I have purchased a large product from Best Buy I buy the warranty. I have actually had to use on a TV I purchased years ago and was very satisfied with the response and resolution. Will continue to purchase as needed.

Haven’t had to use it but it does bring me piece of mind that my monitor will be replaced even due to lightning, especially in AL

Excellent service highly recommended, very friendly

I NEVER buy extended warranties, but, this was for a portable screen for a laptop. Glad I did because when the thing was acting strange I didn't rush to the store to replace it. Turns out it has some glitches when attached to my old Mac. My new laptop powers it flawlessly. Worth it? Maybe not. But it gave me some peace of mind.

Totally worth the purchase. I do not always get it but when the company only has a one year limited warranty, it’s worth getting the extra protection if you use it often.

Good software. Comes in handy when needed and you wont need it until you do.

I always buy geek squad because they are the only ones I trust with my electronics.

Let me exchange for an item of equal value. Excellent customer service, shoutout to anthony

I have not had to use this services, but always have had a good experience with best buy