Customer Ratings & Reviews

A necessary evil you buy but hope never need especially on expensive items!

We always get the Geek Squad package.... Saved us on many purchases of items that died, had issues or anything after the manufacturer warranty or accidents.

Great program for this type of devices. It is always good to know that you have the chance to get a new monitor if it stops working.

I do like GSP for monitors since it really does make the exchange process easy. I would recommend it for consoles, controllers, headphones, and monitors.

This is cool because they replace it if it breaks or something like that... GEEK SQUAD!

I opened up the box which appeared to be brand new, but there were old components with masking tape and handwriting on them. I was unable to assemble it and missed the return window - clearly my fault but that just sucks. Now I'm stuck with this crappy monitor. Not very happy. I'll try to work with the geek squad to get it assembled and hopefully I can make it work. I'm not holding my breath

I have always been skeptical about warranties but I have to say that each time I have purchased a large product from Best Buy I buy the warranty. I have actually had to use on a TV I purchased years ago and was very satisfied with the response and resolution. Will continue to purchase as needed.

Very pleased with this purchase. I problem with recent computer purchased that I couldn’t fix; so I called the geek squad told them the problem. They knew right away the problem and fixed with a timely matter. Thank goodness.

Geek squad is definitively worth the tiny extra cost! Would highly recommend!

Great warranty for monitor related issues. Protection does a fantastic job protecting electronic goods.

Purchasing the replacement plan is must. No hassel replacement if product is faulty within 4 years. I have used it many times

Good service. Be aware that you will only get refund of the same model is not available. While I’m ok with that policy it’s good if they can provide a similar model without having to pay more for buying a replacement.

Great customer service. Great service at the register. I’m happy they’re shopping in Best Buy. Great product. Great quality.

I got the 4 year geek squad replacement, and was one of the best additional purchase I made. I ran into issues with my monitor with some dead pixel and screen flicker. I went to the store, explained my problems and no issues with a replacement

with Geek Squad 4-year replacement warranty extension, i never have to worry.

For the price you pay it is a great monitor. Stand does not have height adjustment, keep that in mind.

These warranties are amazing, especially when some products are duds Steiger out of the factory

Was suprised how well the product quality was, great 4k res and durability as well

I love geek squad protection because it’s never a hassle to use it when you need it and that’s why I keep coming back to Best Buy.

Looks great, runs fast. My husband seems to love it. Great addition to his game room.