Customer Ratings & Reviews

You can't go wrong when it comes to protecting valuable equipment!

First, I will say that the people I interacted with were completely patient and helpful, without being condecending. However, the product, like many insurance products like this is not worth it. I bought this coverage with the Ultrasharp 27 inch monitor. Within 11 months the monitor stopped working. Of course, when I brought it in, the result was the monitor needed to be replaced, good thing it was covered right? Yes, except for this insurance plan is a one and done. Once used it on the replacement, the coverage ends. So I spent 1/5 of the price of the product for coverage that could have been addressed with the manufacturer warranty (which was never suggested by Geek Squad). I rarely get coverage because of stupid aspects like this, I did because of the price of the monitor this time. Should have known better. Support online said I could get refunded for the protection plan amount at the store, when I got to the store, they said I'd been misinformed. Giving up and telling as many people as I can not to get this insurance.

Consider adding the Geek Squad Service to your purchase if you buy something you will use frequently.

The only way to go !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Haven't had the need to use them but I thought it was a great price to have

Had a few computer serviced. Great to have.just a little pricey.

Squad always get to know you have back up help definitely worth the price

4-Year Geek Squad Product Replacement Great deal for extra support

Had a problem with a product. Geek squad replaced it that same day.

Good coverage for an item that is obsolete so soon and coverage maybe only cost effective way to replace

So far so good. But its good replacement options as well as repairing.

Don’t really know how this geek squad will work out because I haven’t had to use it yet but I’m sure it would be a good thing. Glad I have it just in case something goes wrong.

Better to have it and don't need it, than to need it and don't have it.

Something I always buy and hope I never need but am very pleased when I do

Never know if you will need this product but nice to have just in case !

Well worth it, great , fast professional service. Protection for anything and everything

very nice looking frame, great color, great looking screen, awesome price!

It had good resolution but it was smaller than I wanted so I exchanged it.

this is an awesome deal for the amount of time after purchase

very necessary thing! the truth is, I didn’t really break ....