Customer Ratings & Reviews

Awesome product great price. I love best buy, always have great products and excellent customer service.

Bless this service. Geek squad has your back if anything ever goes bad with your product.

After finding out later that coverage varies on the item, I'm a little annoyed by the process. In the past, I was able to get items repaired or credit for the value of the current price. Now the protocol is if they can't repair it, then literally send out for a used one ( that they keep correcting me and calling it "refurbished"... Which is is literally used). If I wanted a used item,I would've just bought it. Then they tell me it's been certified and guaranteed... Cool... But now I have to wait 2 weeks for it to come in so I'm without my product, when you could just give me the current value and I can upgrade, buy a new one and pay the difference... Like you used to do. DON'T GET ME WRONG, they are still great to have, but I kinda don't like the whole refurbished part, unless you opt for it. OR EVEN BETTER SUGGESTION, BEST BUY SHOULD ORDER THE REFURBISHED ITEM, REMOVE THE PART I NEED AND PUT IT IN MY ITEM, SEND THE BROKEN PART, WITH THE REFURBISHED ITEM, BACK TO WHERE EVER THEY GOT IT AND SAY "REPAIRED" AND PROBLEM SOLVED. I like my plan better.

well worth the money and the Geek squad is there when you need them

What a way to keep peace in mind. Makes me feel good knowing that you will be there when needed

Geek squad protection 4yr gives me less worry on my pc in case something happens to it

Geek quad is awesome gonna need a new monitor the lights from the back of my MSI monitor are halfway on

It's a warranty, what more can you say? Hope you never need it like all insurance.

Got this for my son as a gift. He was more than pleased. He’s into gaming and loved it

The Geek squad helped answer all of important questions gave great advice on everything we needed

I have not had to use the service but I am comfortable knowing that it will be there if I need it.

It’s always good to get warranties to be on the safe side

I am glad I got protect for 4 years so nothing to bad will happen so that I don't have to by a new one

wonderful purchase it has saved me from worrying what's going to happen to my devices

I always get the extended warranty!!! I have saved so much money in the long run because my son tends to be rough with his items

Yes, Geek Squad! Always there for me! Thanks for all your support.

Best screen ever huge Upgrade from my curved dell screen

This give me great relief, knowing that the product is covered for any failure for 4 years.

Geek squad protection plans are the best. A must when buying any high priced item!!

I love Geek Squad protection! If I could give them 10 stars I would!