
Rating 4.7 out of 5 stars with 4474 reviews
4.7Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Outstanding Geek Squad Service at Best Buy!
had an excellent experience with the Geek Squad at Best Buy and can’t say enough good things about their service. From the moment I walked in, the team was friendly, professional, and genuinely eager to help. They took the time to listen to my issue, explained everything clearly (no tech jargon overload), and made sure I understood my options before moving forward. What really stood out was their patience and expertise. They didn’t rush me, didn’t upsell me unnecessarily, and treated my situation like it actually mattered. The work was done efficiently, and everything was handled exactly as promised. My device was returned working perfectly, and I left feeling confident and taken care of. It’s rare these days to find customer service that’s both knowledgeable and personable, but this Geek Squad team nailed it. If you’re on the fence about using Geek Squad—don’t be. Worth every penny. I’ll definitely be coming back and recommending them to friends and family.
This review is from 4-Year Geek Squad Product Protection
Posted by Airpodpro
- Rated 5 out of 5 stars
Extra coverage for 4 years
I also went with the 4-Year Geek Squad Product Protection, and I’m really glad I did. It’s been great knowing that my device is covered well beyond the standard warranty — not just for accidents, but for hardware issues too. The extra coverage gives real peace of mind, and the support has always been helpful and easy to work with when I had questions. For anyone who wants long-term protection without the stress of unexpected repair costs, this plan is definitely worth it.
Posted by Muth
- Rated 5 out of 5 stars
Curved look
I think the monitor is very fancy and nice. Especially if you’re a gamer.
This review is from 4-Year Standard Geek Squad Protection
Posted by ANGIEA
- Rated 5 out of 5 stars
#1 customers service
⭐⭐⭐⭐⭐ 5-Star Review for Geek Squad “Geek Squad provided an outstanding service from start to finish. The technicians were knowledgeable, professional, and incredibly patient while explaining the issues with my device. They diagnosed the problem quickly, offered clear solutions, and had everything fixed faster than I expected. I also appreciated their friendly attitude and willingness to answer all my questions, making the entire process stress-free. Whether it’s tech support, repairs, or setup, Geek Squad is reliable and efficient—I highly recommend their services!” Let me know if you’d like any tweaks!
This review is from 4-Year Geek Squad Product Replacement
Posted by RyanC
- Rated 5 out of 5 stars
A nice safety net
Though I always take very good care of my electronics it's always good to have a protection plan in case of an accident, I'm not always perfect. I got it for my portable monitor I use for my temporary setup while in the barracks
This review is from 4-Year Standard Geek Squad Protection
Posted by EverettH