Customer Ratings & Reviews

Most companies make you register products after purchase (but neglect to tell you that!?!?) or have you deal with an 800 number that takes you to a company that ... who knows who it is, what they do, or what their customer service ranking is. Not so with Best Buy Protection! If you have an issue you bring it into the store (any store), show them your paperwork, explain what happened and get a replacement OR a full "credit" towards the purchase of a new device. Like I said, "For heavily used devices, we ALWAYS buy the protection"!

Always being helpful and great experience. Never had a issue with the replacement.

Agents were easy to work with when I was having problems with my laptop, eventually was able to get a refund after having it repaired multiple times.

Haven't needed it yet & hope I never do - but certainly nice to have!

The in-store sales rep may have over promised but for 20 bucks it seems like a good deal. we'll see if Best Buy can deliver on the promise of the service.

Absolutely love the security the geek squad offers for my purchases. ALWAYS recommend getting the warranty.

The absolute best protection warranties out there today

So far so good. What they offer seems to be legit for the price you pay. We will see if a claim needs to be paid

I highly suggest this monitor. So easy to hook up and has made my life of working at home AMAZING!

Must have protection place. The product replacement plan makes it easy to get taken care of if there are any issues that come up with your product. Geek squad does a great job taking care of you and typically you are able to walk out with a new product as long as they have it in stock.

The customer service at this store is amazing. Had all the answers to all the questions I had and extended my knowledge on products/items

Geek squad has saved me on many occasion, with my camera, monitor, speakers, and so on. I usually always get it, and I also gift it to friend who I buy things for! They will take care of your equipment if it needs repair, or replace under the geek squad protection.

Haven't had any problems that require Geek Squad to repair.

I always have got the protection on bigger dollar items due to the chance of getting a item that is not working.

The best accidental damage policy! This has helped to protect many of my monitors.

One of the best protection plans around. Had my tablet display have a bad line of pixels that developed, brought my tablet in and we got a fix going. No cost and only 1 week later my tablet was fixed and working again.

Geek squad has always been great. Have used them for years. Techs arrived on time and were fast and efficient at installing the new big screen. Connected everything to the WiFi network and synched up all the remote controls. Explained everything and cleaned up before leaving. Very satisfied and will use them again.

Have not needed to use it for this production. The price is worth the peace of mind incase item needs replaced or has issues. Have used protection plan a phone which got me a full replacement but was expensive shipping, but was still cheaper than buying a brand new phone.

Geek Squad 4-year product replacement is a must have for any expensive electronics that gets used a lot. I always purchase this service when I buy items like camera's, monitors, cell phones or any expensive electronics. The few times I actually had to use this service, Best Buy has always replaced the item quickly without hassle. I suggest everyone who purchases expensive electronics also purchase their extended warranty.

Fantastic service, as always! I dont think I will shop anywhere else but bestbuy due to their accident protection plans!