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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4447 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 4,447 reviews
  • Rated 5 out of 5 stars

    Glad we bought the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually don’t buy protection plans..but with an expensive monitor we gladly paid to have this great protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get geek squad protection when we buy electronics. They have great customer service when something breaks and have always done right by us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great group of helpers and service people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have called the Geek Squad, they have explained what was needed, and then fixed the problems. They all have been professional and knowledgeable. I like having the Geek Squad service. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me quickly find the product and load the very heavy monitor into my car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor, works fine, perfect coloring and a good audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered and Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage, happy as the product is and oled , also have separate coverage for the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacements, easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a different monitor. They were really helpful in helping me to achieve that. Thank you Best Buy. Big reason I buy all my equipment from you.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Russ. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    It's Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a godsend. I purchased a $1,000 monitor and it gave out about a year later. I spoke with a Geek Squad rep on the phone and she was incredibly polite. She didn't give me any hassle and was a pleasure to speak to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years of protection for not a very high price, and it includes OLED burn in warranty. Pretty nice, I think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty plan is a good purchase. Not always something used but when things great it’s good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been skeptical about warranties but I have to say that each time I have purchased a large product from Best Buy I buy the warranty. I have actually had to use on a TV I purchased years ago and was very satisfied with the response and resolution. Will continue to purchase as needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work From Home Replacement Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this VESA monitor for working from home employment. The screen color is vibrant and clear. The only issue is the on/off button is behind the monitor not underneath the right-hand corner of the screen like most monitors.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was alright, functioned unless you wiggle the cord. It turns off and stays off for minute if you do that.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great warranty for monitor related issues. Protection does a fantastic job protecting electronic goods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is always a good thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good thing to have, since most tech hardware dont really last that long, but with just a few more dollars you can get your money's worth back in case something happens to the product you bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue yet. But it is great to have when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Extra Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 year warranty covers a lot, and if you get the monitor at 10/15% off it's definitely worth the extra money in case of any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WE ALL LOVE REPLACEMENTS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so relaxing knowing that for four years I have my electronic protected and will be able to get a replacement when it becomes damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty ever. They took care of any hassles that I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes folks, needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so worth it. for some things, like high usage and stuff,just pay a little more.

    I would recommend this to a friend