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Customer reviews

Rating 4.7 out of 5 stars with 4284 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 4,284 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan. I always buy one just to be in safe side. If anything happens nothing to worry about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t even realize it has speakers. Have my pc and my xbox plugged in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had no issues it was son gift he was looking and found and has work perfect

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not A good decision to buy Geek Squad for Monitors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Rip Off. Scam. Zero Need to purchase this; it will not cover anything that even just looks -like accidental damage -despite the sales clerk saying it would cover it like a small screen crack to sell me this useless insurance. 3 months into using the product - somehow a crack formed in the screen (i absolutely never touched it) but was told very dismissively by the Geek Squad tech they won't even look at it. the very lousy attitudes by geek squad techs at pentagon city is a different concern all together. Worse decision ever to go ahead with the recommended coverage plan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    REPLACEMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i HAVE TO NEED IT BUT i BELIEVE IT TO BE WELL WORTH THE MONEY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming boy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem always been resolve and I’m really happy with them. Either exchanged or get a new one. Is great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad keeps all my devices working at optimum performance. I have used for years and am completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I haven't had to use Geek Squad for this item, I have used them in the past and was please with the service offered. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    broken monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My screen fell and was cracked all i did was take it to best buy and they replaced it with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong buying insurance for your investment on your gadgets in case they stop working

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    4 year replacement geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time we've purchased protection. Wanted to protect our newly purchased LG - 27UL600-W 27" IPS LED 4K UHD FreeSync Monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a most have for every gadget bought from Bestbuy. I always purchase a plan for all my gadget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best monitor for its prize

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice monitor and its also very cheap. The HDR is very good as well as the Hz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had to use them recently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use geek squad recently, but every time I’ve brought in a computer they’ve done a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet! Guess that is a good thing. However, it makes me comfortable to have my product warrantied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a monitor and used it for a month. I returned the monitor to Best Buy and got it replaced instantly with a brand new one. Also, my warranty period started over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store employees recommended insurance for all my electronics. Yes, ill recommend this service to everyone who shop at BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I always say it’s better to have it for when you need it then not have it and get screwed paying for it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestService ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service ever. Because their professionalism, I only purchase my electronics at Bestbuy. Great way to keep customers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had a problem with geek squad except the price. It is more expensive than other options but extremely convenient to take things to Best Buy and get a new one or original value towards a new model

    I would recommend this to a friend