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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4288 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 4,288 reviews
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy anything without it. Hassle free warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy process!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store return was easy and the original product was put back on a gift card for me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After finding out later that coverage varies on the item, I'm a little annoyed by the process. In the past, I was able to get items repaired or credit for the value of the current price. Now the protocol is if they can't repair it, then literally send out for a used one ( that they keep correcting me and calling it "refurbished"... Which is is literally used). If I wanted a used item,I would've just bought it. Then they tell me it's been certified and guaranteed... Cool... But now I have to wait 2 weeks for it to come in so I'm without my product, when you could just give me the current value and I can upgrade, buy a new one and pay the difference... Like you used to do. DON'T GET ME WRONG, they are still great to have, but I kinda don't like the whole refurbished part, unless you opt for it. OR EVEN BETTER SUGGESTION, BEST BUY SHOULD ORDER THE REFURBISHED ITEM, REMOVE THE PART I NEED AND PUT IT IN MY ITEM, SEND THE BROKEN PART, WITH THE REFURBISHED ITEM, BACK TO WHERE EVER THEY GOT IT AND SAY "REPAIRED" AND PROBLEM SOLVED. I like my plan better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting warranties from Best Buy so I have peace of mind with my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase because of electronic shelf life on various items. Gives me a breath of relief knowing it’s there as a backup, just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the replacement service when we buy monitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product great price. I love best buy, always have great products and excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a 4 year protection plan on my recent purchase of my tv monitor for only $25 which is a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek quad is awesome gonna need a new monitor the lights from the back of my MSI monitor are halfway on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection for 4 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I got protect for 4 years so nothing to bad will happen so that I don't have to by a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wont know what could happen later and I am happy knowing the product is cover with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always got your back !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate geek squad service, haven’t used it recently but I used to use there old insurance for phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good experiences with the squad before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth it definitely can’t go wrong with 4 years for $50 , never had an issue yet but knock on wood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a bestbuy warranty. always get them because they are awesome about replacing broken things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best monitor I've ever had. I used to use a 60Hz and before that a 60Hz monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best warranty out of any other store. Most stores use a 3rd party but not best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the spot support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to have an actual repair completed yet, but have made phone calls. They work very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good to have if you need anything fixed. They will help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best crew for repair electronics, the best warrantee best buy. I recommend this warrantee.

    I would recommend this to a friend