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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4359 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 4,359 reviews
  • Rated 5 out of 5 stars

    Insurance is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice feature to have and I highly recommend purchasing this just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowlegeable help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never imagined how helpful it would t urn out to be for me as a Geek Squad member. I only wish I had done several years ago. The help I get from them is 110% all the time. The staff that has come to my home have been just top drawer all the time. They solve my problems and becasue I know so little about computers their help has been priceless for me. I strongly recommend it for those who aa stupid as I about computers. If you need computer help the Geek Squad is the best that I know of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned a gaming monitor after it stopped working. They were quick to look up my protection plan and employees helped me pick a replacement. Very comfortable process. I can’t say that replacement plans are always necessary or worth the price but it beats going back to the manufacturer and in this case it was worth it in terms of both price and convenience. Thanks Best Buy. You did well this time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind knowing I can have this monitor fixed for any problems over the next 4 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was helped in a very amazing manner. I was guided through what would be better for me. It was very easy to set up and it works amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always amazing in there service and always solve all my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product provides great value in the event that your item goes defective. It has already saved me on my $1000+ purchase last year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good product I would definitely recommend it if you need a affordable monitor that’s also really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor. Have to make some adjustments for best latency but once that’s done, it’s epic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was offerred this by an associate who was an incredible sales person. It was for an open box 1300 dollar OLED..he didnt have to try hard. Lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy, wouldn’t have it any other way. Gives me a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK, I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it, so I guess it is ok. I hope I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned broken monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from geek squad! Buying the warranty was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing repair, replacement, and refund system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been in huge support of my Pc career. One time my PC not turning on and I gave Geek Squad a chance. The Employee found and fixed the problem and told me I needed different ram. I got new ram and my PC was up and running as soon as it was added to my PC. The replacement also allows you to easily replace an item under the paid warranty or return the item for best buy store credit. This is one of my favorite protection plans and I will always purchase this warranty when I buy a product from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is truly hardworking and one of the bus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly helpful and always willing to make things correct when something is not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp visuals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance at a decent price. I would highly recommend this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best protection plans around. Had my tablet display have a bad line of pixels that developed, brought my tablet in and we got a fix going. No cost and only 1 week later my tablet was fixed and working again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my laptops hinge with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing. Love their services. Its always worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Product Replacement" A MUST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am only strongly recommending the Product Replacement aspect as for the other services that Geek Squad offer, if repairs/upgrades will be do might be good idea get if you know/trust them in the store but never for the love of whatever you love use their remote services. Product Replacement has help me alot since some items if used daily end up getting to their end of life faster so this helps in replacing them and saves money since just have to rebuy the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DADDYDICKDAMONSERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BETTER SAFE THAN SORRY. TRUST ME. JUST IN CASE, GET THE BEST OF THE BEST.

    I would recommend this to a friend