Customer Ratings & Reviews

Always get a back up insurance for any tech product it is worth it

I love geek protection plans literally get your money back or a replacement

The Geek squad delivered and installed a refrigerator - and did it very well. I had previously only gone to appliance outlets, but so far, I am very pleased to have gone to Best Buy. The Geek Squad was great - professional, friendly, and extremely helpful. I highly recommend them.

I always purchase Best Buy's GSP on most high ticket item(s) I purchase from Best Buy. I dislike their TotalTech program as it requires a deductible for them to service your device whereas the GSP almost covers everything without deductible. I highly recommend getting the GSP over the TotalTech!

No matter what I always get a protection plan just in case. I’ve had it on an older laptop and it got crushed. Well it was not able to be fixed so I received the amount I paid for it back.

Why would you buy an expensive electronics without this type of protection? It basically pays for itself. Just not long ago, on another item that after learning my lesson's with screens, I bought another ipad with warranty. Than apple just simply and without any additional question replaced the item within 20 minutes appoitment.

Haven’t had any issues using my warranty yet. I just go to the customer service area and they take care of everything with no hassle

I’ve made the mistake of buying electronics elsewhere and always get the run around. Only buying from Best Buy simply because of geek squad! Spend the extra couple bucks it’s worth it!

Love it I play games and its great screen I recommend it to anyone

They are fast and efficient! They do amazing work every time!

amazing price for the length of warranty! accidents always happen and this gives me peace of mind

Amazing service an customer care very recommend… amazing service

Good coverage, no hassle when you need to replace an item

I PURCHASED COMPUTER & MONITOR IN JAN 2017 WITH SERVICE CONTRACT FOR WHAT I THOUGHT COVERED BOTH PIECES. ON 6-1-2018 I HAD TO PURCHASE ANOTHER MONITOR AS I WAS TOLD THE SERVICE CONTRACT DID NOT COVER THE MONITOR. I ALSO RENEWED THE SERVICE IN JAN 2018 FOR ANOTHER YR, AGAIN THINKING MY CONTRACT COVERED BOTH PIECES. AS YOU CAN GUESS, I AM NOT HAPPY WITH THIS ! MY REVIEW IS RELEVANT TO THE CUST SIDE OF THE TRANSACTION, NOT THE PRODUCT.

As a rule of thumb - if you need it, pay the extra bit to get it replaced if in case it breaks down.

I highly recommend whatever the purchase that you get the product plan at BestBuy. Not only do you save money on quality products by purchasing at BestBuy with the lowest price guarantee, but you can take advantage of a great deal on the service replacement plan so if ever you need it you have quality friendly service to back you up. Get it you will be glad you did.

Helps a ton just in case something goes wrong and never know

its great and works well my monitor is broken and now i got a new one

the warranty are the best in the game everything i buy i put a plan on

Well, when we bought it, we thought it came with the camera because it has a little glass on the front of it that looks like a camera but it don’t so I was disappointed in it but it works good as a monitor