Customer Ratings & Reviews

I bought the service for a monitor and actually forgot to get it at the time of purchase. Adding it later was super easy process. BB has good customer service (unlike many other stores).

very professional would definitely use it again. Fixed problem asap and very happy

It was a good deal, it was a present for christmas

Excelent protection. I was able to replace my defective monitor without any hassles

It is a great option to have when you purchase open box items, people return items for a reason and you do not want to deal with issues after the Return Policy expires !

Every time I need their help squad comes to the rescue.

These are fairly inexpensive so I just picked them up for anything I know I want to keep for a while. When they are needed they come in handy!

Gaming monitor broke. Took it to Best Buy, replaced it with no issues. Warranty will not work with physical damage

Working with Geek Squad over a period of time I always renew with them because they have never let me down and they can work remotely where as I don't even have to come in with my laptop

I purchased the warranty for my XBOX Series S. It is good to have it, just in case something happens.

I am not knowledgeable about technical stuff. I bought a 4-year geek squad product replacement in case anything happens to the new computer monitor I bought.

price is good for protection highly recommended! in the past they have helped with every question i had

I love this screen! It has made my life so much better. I am using it as a dual monitor and I qas able to hook it up myself. The size is perfect for my home office.

Great service for a good length of warranty and th reprice is fantastic

Man they go above and beyond and greatly fixed my headset and got me a working driver and kept the headset in working order :)

I feel comfortable with the coverage afforded by the Geek Squad protection. I've had to use it before with laptops. Their team is very friendly, and they make the experience easy even for people who aren't tech savvy (me).

I have not needed to use this replacement service, so I am very satisfied so far. If I do need to use it, I am sure that Best Buy will honor their end of the bargain.

This is for the 55" TV and hasn't been needed yet.

I'm a wheelchair user and I almost always drop my items out of lap and they break or knock them over with my wheel catching a power cord and it throwing the devices on the ground

I am fortunate enough to not have to use this warranty. While I don't like to pay for these type of things, sometimes you need to with the cheap crap they make now days.